Big O Tires

Fast and courteous service. Appreciate having a place to park my fifth wheel.

Craig was very helpful solving my tire issue.

I had a tire hole patched. And I didn't have to wait long for this to be done.

I came in for an oil change, and it was done faster than I expected. The fob on my key broke, and the manager went out of his way to have it fixed for me. Great service and friendly workers.

My center cap came off before I got home and Big O had a new one delivered to my home in a week no questions asked!! Great service

Craig was very helpful, honest and explained everything completely. He even indulged my request to have all 4 tires replaced even tho I didn’t technically need them.

Jeff is the best employee big O has!

Staff at this location is very friendly and approachable. They are ready to answer any questions you may have. They make you feel heard as they are present for your needs.

Flat tire repair at no charge (I bough my tires from BigO) and they were very fast.The salesman also reminded me of my other free maintenance services I was entitled to.Well worth the price and quick customer service.

I got a late afternoon flat. Store was clean cool and welcoming. Associates were quick to greet with a friendly be with you in a moment as they were tak8ng care of prior customers. Craig had a n8ce smile and easy going demeanor. Told me it'd take an hour squeezed me in as one of the last orders. I waited in the clean good air flow lobby, used the free wifi. Car repair was done in 46 m8nutes.

They don't add unnecessary stuff.Results are positive.

They delivered the service expected in a timely manner and communicated with me during the process

I am a long time customer and a friend of Kelby. Same great service, but they can be a little more knowing of how to process transactions. They spent a lot of time asking others for help.

Been coming here for years. People are great, service is fast.

On May 2, 2019 I had just completed 20 hours of dealing with a family emergency. At 3:30am I was leaving the hospital when, after starting the car, I note a low tire pressure light. I tried top resolve the problem, but unable to do so. After 4 hours of sleep, I was on my way again. I stopped by the Benicia Big O and explained my problem. The tires were quickly inflated to the proper pressure. While I returned back to the family emergency, two new tires were ordered and waiting for me when I got back store at 3:00pm. In less than an hour the staff installed and rotated my tires and completed a safety inspection. Having access to only one car the staff enabled me to continue to deal with my family emergency utilizing reliable transportation. I would also like to note the staff's concern about my emergency and well being. They went out of their way to ensure I was back on the road as soon as possible. I am a regular customer to the Benicia Big O and always will be.

The guy that checked us in was very nice and helpful in guiding us through our tire selection. He asked us the right questions and directed us to the right fit for us.

The store was very busy. They took me in to fix a flat and because I got the tires at this store there was no charge. A very positive experience.

Very pleasant personnel, took care of problem

I had a battery issue and Big O was able to help me on a drop in basis"�.had a new battery in place within the hour.

Easy to talk to the service employee. Easy to get started and when it was finished J felt like I had did what zi came there for…No up sales but I was invited back for all my service needs…