By Jerry | 9/6/2019
Quick, easy, painless. Great service.
By Mary M | 3/16/2021
Justin Willis gave me updates on the service performed and pricing for the much needed work. Justin was professional and polite. The gentleman that Justin was training was also very helpful. I always get great service for my vehicle here.
By Don | 9/6/2019
I was extremely satisfied with the knowledge and professionalism by the crew at Big O in Clearlake Ca. It is nice to have people listen to your wants and needs. I would definitely refer anyone to their store.
By Robert | 3/11/2021
I rarely make a appointment for my oil changes.. I am extremely happy that they have gotten me in each and every time I have come in and having to wait is not a problem great staff
By Bill | 9/6/2019
typical fine job
By Karen V | 3/3/2021
I needed a new battery and called Big O and was told I could come right in. The service was fast and the personnel were very efficient .
By anonymous | 9/6/2019
Your staff is great to work with.They listened.They're friendly.
By OldCop | 2/17/2021
Trust the service requested was performed to my high standards.
By anonymous | 9/6/2019
They installed a headlight at no charge. How sweet was that. Thank you
By Jordan L | 2/16/2021
The associates were friendly and were inclined to helping the customers in any way. They gave updates on the service of my car an made me feel comfortable.
By Chuck | 9/6/2019
thank U
By Daniel T | 2/15/2021
Home town service. Friendly
By Troy Sherman | 9/6/2019
I had the chance to go to another oil change store in Lakeport and Napa as my car needed an oil change badly but I kept thinking of how this group at Big O has treated me over the past. I decided to wait and go to my store in Clearlake on a Saturday morning. I was one of the first in line to be served on this morning. They got me in and about 40 minutes later had me on my way. They did share with me my back brakes were getting near the threshold to be replaced. I trust this store. I appreciate the staff up front as they explain things to me in a way I can understand. Denise runs a wonderful place and I cant thank them enough for what Big O Tires does for me and my family. You just do not find businesses being run like the Big O in Clearlake. You have my business for life!!!
By Jerry P | 2/13/2021
I called the store they took me in right away they looked at my car found they problem they called me told me what it was going to be to fix it and the cost and finished the in a timely matter
By Linda | 9/6/2019
They did not offer wheel alignment. They just did it!!!!! Which is why I have been with Big O for decades. Wouldn't go anywhere else.
By Katy E. | 2/11/2021
Excellent service as always! Friendly faces always a plus!
By anonymous | 9/6/2019
Oil change stop in Lake County, CA: I recently got my oil changed. Big O was fast, great customer service, and provided coffee while I waited!
By MQ | 2/10/2021
Even when their busy, the staff is always friendly.
By Helen | 9/6/2019
Was given an appointment so I wouldn't have to wait. Was able to go shopping and come back. The charge was reasotfor the work. Great service every time!
By Anonymous | 1/11/2021
Best service

