Big O Tires

Nice to enjoy a cup of coffee as well!

VERY HELPFUL AND FRIENDLY STAFF.

I have been a big o customer for years and when I moved to Lake County three years ago to take care of my father I have continued to use this particular Big o and have been extremely happy. I am leaving to move back to the Bay area now and will continue with my big o people there, but I'm very grateful for the kind service that I received here

My tire came off the rim while I was driving & had to be towed. While I waited for the tow, I called around for estimates. Big O was the only one of 5 tire stores that had tires for my AWD Honda Element. Brad was great on the phone & assured me that they would take care of me & they did! Everyone there was friendly & helpful. The waiting room was nice & warm, with good coffee available! I thought I got great value & will return for two more tires!

everything was just great

As soon as I came in I was welcomed and they let us know it would only be a few minutes, great customer service, and when I picked it up after a very long day for them they where just as kind and considerate.

Great service! Decent prices. Good customer service..

The car was ready and I hadn't yet been called. It's alright though.

Great. Helped answer question and got quick quotes

Friendly, accommodating, welcoming and efficient

Great staff. In and out in less than an hour for new tires. Bringing my truck back this week for service,

Service was great

Replaced burnt out alternator and battery. Quick service.

The staff are friendly and very helpful

Customer service is top notch! Went above and beyond to exceed customer needs. Service was performed accurately and in the time promised. I've never had a bad experience in this shop. I recommend to all my friends and family.

The service is always great. Today's visit was balance of tires. Technician did a thorough check and rebalance of all tires. Ride is smooth as silk.

Very efficient and respectful. Quick and honest. Love these folk. Would not go anywhere else.

This was my second visit. I didn’t do a survey on my first visit sorry for that. I’m from out of state. But there was a small problem nothing bad but needed fixed. They got me right in, took care of the problem and got me on my way. Thanks to you and all you’re employee’s.

This is a company that actually tries hard to meet the needs of their customers. Denise and her crew work hard to insure they get the job done right. Bret and Jim the counter guys, listen and communicate with the shop and keep you informed. Waiting room and restroom are always clean. The mechanics are willing to explain things, if you ask, and everyone works as a team. Thanks to Denise, I have a local shop I can trust.

Got excellent experience Technician "Mark" to inspect and adjust 4 wheel alignment and He replaced 1 brake light bulb "Free of Charge"!