
By Kim | 1/23/2020
Nice to enjoy a cup of coffee as well!

By Freda | 1/27/2024
The customer service is excellent. The timely service is great.

By Mary | 1/9/2020
I have been a big o customer for years and when I moved to Lake County three years ago to take care of my father I have continued to use this particular Big o and have been extremely happy. I am leaving to move back to the Bay area now and will continue with my big o people there, but I'm very grateful for the kind service that I received here

By Ana R | 1/10/2024
Great service and I feel safe that my vehicle gets checked by a trained technician. Being a single mom I can always use help making sure my vehicle is safe and running to be able to get kids to school and make it to work and back home.

By Kenneth | 12/9/2019
everything was just great

By Mariafernande05 | 1/9/2024
I was very satisfied with my experience because the employees were very firendly and they explained everything to me and it was very quick and when they were finished they called me to let me know.

By anonymous | 12/7/2019
Great service! Decent prices. Good customer service..

By S Loebs | 12/18/2023
Just stop by for widshield wiper and it was very quick and handy they are very helpful

By anonymous | 11/11/2019
Great. Helped answer question and got quick quotes

By Bill | 12/18/2023
VERY HELPFUL AND FRIENDLY STAFF.

By Jerry | 9/30/2019
Great staff. In and out in less than an hour for new tires. Bringing my truck back this week for service,

By steeledog | 12/12/2023
My tire came off the rim while I was driving & had to be towed. While I waited for the tow, I called around for estimates. Big O was the only one of 5 tire stores that had tires for my AWD Honda Element. Brad was great on the phone & assured me that they would take care of me & they did! Everyone there was friendly & helpful. The waiting room was nice & warm, with good coffee available! I thought I got great value & will return for two more tires!

By Allison Ryder-Holtz | 9/6/2019
Replaced burnt out alternator and battery. Quick service.

By Susan F. | 10/17/2023
As soon as I came in I was welcomed and they let us know it would only be a few minutes, great customer service, and when I picked it up after a very long day for them they where just as kind and considerate.

By Kari Donley | 9/6/2019
Customer service is top notch! Went above and beyond to exceed customer needs. Service was performed accurately and in the time promised. I've never had a bad experience in this shop. I recommend to all my friends and family.

By Yoda5212 | 9/21/2023
The car was ready and I hadn't yet been called. It's alright though.

By Dawn | 9/6/2019
Very efficient and respectful. Quick and honest. Love these folk. Would not go anywhere else.

By JoAnne A. | 9/18/2023
Friendly, accommodating, welcoming and efficient

By Larry | 9/6/2019
This is a company that actually tries hard to meet the needs of their customers. Denise and her crew work hard to insure they get the job done right. Bret and Jim the counter guys, listen and communicate with the shop and keep you informed. Waiting room and restroom are always clean. The mechanics are willing to explain things, if you ask, and everyone works as a team. Thanks to Denise, I have a local shop I can trust.

By Nina | 9/15/2023
Service was great