By Steve Tucker | 3/5/2020
They are a great company
By anonymous | 9/6/2019
Their customer service is excellent.They fixed a brake problem for me; and, so far, the problem hasn't come back.They have proven themselves many times to be worthy of my business.
By Joyce | 11/14/2019
They did what i ask of them
By anonymous | 9/6/2019
well done as always, always efficient and show appreciation for the business given to them by their customers.
By Robert | 9/6/2019
The experience was great and I was very impressed and happy they fit me in last minute. The only problem was the tech notion who drove my car in to and out of the service bay did not put a floor mat or a cover over my steering wheel. I have worked in this industry before and always used those items to avoid getting grease or oil in a customers car. Over all great service
By anonymous | 9/6/2019
The wait time was short,they did the job fast and they were friendly
By Robert | 9/6/2019
Normally they use a seat cover when getting in and out of my vehicle so not get grease or oil. Unfortunately this time one was not used
By Tom | 9/6/2019
Denise and Brett do a great job of taking care of their customers. 4 star, thanks.
By Joyce | 9/6/2019
problem found, made an appointment for the repair.
By Paul | 9/6/2019
I just got a Water Pump & Timing Belt replaced along with new valve cover gasket spark Plug o-Ring seals that I got replaced on our 2003 Elantra GLS. I purchase & supply my own aftermarket parts from internet orders and They have no problem installing "customer supplied parts" whereas many other shops don't do. They did a very good job and provided a $20.00 labor discount that I forgot to bring with me. Brett, Matt, & Jim always treat me like royalty. Mark & Stan are great Mechanics and I would recommend this Clearlake Big-O Shop over any others in all of Lake County.
By Ariana | 9/6/2019
Always trust coming here for oil change. Everyone is great
By Carl | 9/6/2019
quick and polite
By Sean | 9/6/2019
Great experience.
By Helen Frankenthal | 9/6/2019
Feel confident that a good job will be done and I wont be billed for any unneccessary work.
By anonymous | 9/6/2019
After a not so good experience in the past, I was happy to receive quick service for a fair price. Thank you.
By Sam | 9/6/2019
Denise and Sean helped me out. I'm from Southern California and it was kind of an emergency situation. They got my tires ordered and took care of me. Carnation was a nice bonus after a stressful situation :)
By anonymous | 9/6/2019
Denise met me at the door. She was dressed professionally. Appeared to be glad I made the trip to the store. Asked me how she could help. Took immediate action. My truck was on the rack in five minutes and I was out of the store in 30-45 minutes. Service is priceless. I will be back for another visit.
By anonymous | 9/6/2019
Great service and a carnation to boot! Always fair, reliable, clean and quick! After many years, we've never been disappointed.
By Rogerality tires, and great service. | 9/6/2019
Great quality prices on my 2 new front tires.
By Helen Frankenthal | 9/6/2019
Very satisfied

