Big O Tires

852 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1845 Contra Costa Blvd,
Pleasant Hill, CA 94523

Don

By Don | 11/21/2019

Good service

Lawrence D

By Lawrence D | 5/19/2023

They knew me and shook my hand … As well

Miguel

By Miguel | 11/5/2019

They were quick and efficient with service and satisfaction.

SJ

By SJ | 5/18/2023

I called for an appointment and received a text message confirming my time for drop off. I left my vehicle with an understanding of what work was to be performed. Everything was done prior to my return.

Ann

By Ann | 11/5/2019

Good service.

Tommy

By Tommy | 4/25/2023

Angel who works at this location was very professional, courteous and knowledgeable.

Lawrence

By Lawrence | 11/2/2019

They are Awesome They knew me from my previous car

Sean H.

By Sean H. | 4/22/2023

Our tech called to update on service and let us know additional costs that were needed. Very knowledgeable and let us know what we could wait on and what was really needed Happy with our service!

Hans

By Hans | 10/28/2019

excellent appointment.

Carol R

By Carol R | 4/10/2023

My car was towed into the shop. The needed parts were ordered right away and my car was fixed earlier than I expected. I was due for an oil change and they suggested a new air filter. I had that done at the same time as the repair. They checked the tires. Two needed to be replaced. Now the car runs great.

Domonic

By Domonic | 10/17/2019

Easy, painless experience ordering a new replacement tire - arrived the next day. Only took an hour to switch the flat with the new tire. Brian, owner, followed up via text a few days later to make sure the tire was good to go. I was really impressed with them. I'll definitely be back for any car repairs that they can handle.

Mango

By Mango | 4/8/2023

Very easy to schedule. Clear communication regarding repair and expectations to fix the problem. Service was done as expected

Shelby

By Shelby | 10/17/2019

Great same day service and price. Customer service was great, as well!

Reno L

By Reno L | 3/29/2023

Very friendly and informative

anonymous

By anonymous | 10/14/2019

Good service. Removed 4 locking lug nuts after we had lost the only key.

Paulg

By Paulg | 3/28/2023

Angel who helped me was great, very friendly and has been there at this location for awhile. It’s nice to see a familiar face when you go there and be remembered.

Dave

By Dave | 10/6/2019

I had a blow-out on the highway (680) and managed to pull off the road. Luckily, Big O was nearby and I was able to limp in even with the blown tire. The person that I dealt with was very helpful, and they got me back on the road in about an hour (even though I didn't have an appointment etc...). They replaced a second tire that was looking close to worn out and I made it to my destination several hours away. Very grateful that they were there and willing to help me in that situation.

Dave

By Dave | 3/20/2023

Relatively fast, clear service.

anonymous

By anonymous | 10/5/2019

Have been taking my vehicles to this Big O station for sever al years now. Prompt and professional.

RW

By RW | 3/16/2023

Attendant called to inform us of problem regarding radiator coolant. He explains potential causes and had quick call once problem found in less than one hour. Price cost was clear, didn’t expect a to have this expense but safety impact priority.