By anonymous | 9/6/2019
I will be back for certain.. this seems to be the One Stop.. big o tires I needed to be coming to for service in the Bay Area.. these crew at this location, helped make things right with me and Big'O once again.
By Carol D | 4/4/2023
Although I had to wait as I did not have an appointment it all turned out well enough. My service person reported that they had also found a nail in my tire and repaired that. It was suggested that I check the alignment and was glad I did as the car needed it. i was shown the printed results so had no worries that I was just being made to pay for something that I didn't need. Overall I was glad to have done the work. I did think that the oil change was expensive but then I had made no comparisons at that point and was glad to get that done with the tire rotation.
By anonymous | 9/6/2019
Been to Big O Tires many times, and every time I leave I am so pleased with the service , they are so helpful, and the prices for my service is really good, I would recommend Big O Tires to anyone. This is one very satisfied customer!
By ScottS | 3/31/2023
Friendly and helpful customer service. He was very clear in the tire repair process.
By Brian Chan | 9/6/2019
Brought my car at around 8AM for an alignment service. Service Rep said service won't start between 9:30-10AM. Car was on rack at 9AM, and alignment completed by 9:30.
By TM White | 3/18/2023
I called to inquire about tire availability while waiting for a tow truck. Esteban quickly determined the tire was in-stock and indicated if I could make it there within an hour before closing, it could be replaced today. He initially quoted a price higher than I paid for the same tire 2 months ago, but agreed to give me the lower price. I waited more than 3 hours for the tow and arrived 30 minutes before closing. The tire was replaced and I drove home in time for dinner on a Saturday night (instead of taking a Lyft home and having to come back on Monday. ) BRAVO!
By anonymous | 9/6/2019
I was referred to Ramon and he was great! He explained everything and what was needed and took care of everything in timely manner.I will definitely be going back and will refer to friends to make sure to see Ramon to schedule new tires.
By Robt415 | 3/16/2023
Online order made my visit fast,and I was informed by staff about the product I purchased, warranty, etc...
By Mcnely | 9/6/2019
my f-150 needed a new battery and they performed a load test which confirmed the battery was bad and installed a new battery in record time! thanks for the good service! Jim
By RalphS | 3/15/2023
Needed an emergency tire replacement while vistfrom out of town; and needed to drive to San Diego the next morning from San Francisco. I received prompt affordable service.
By anonymous | 9/6/2019
I came in to get a screw removed and the tire plugged. They were very courteous and worked very quickly even though they were busy, since I was there with my toddler who didn't have as much patience to sit around and wait! Definitely recommend them.
By Gregg B | 3/6/2023
Price and customer service
By anonymous | 9/6/2019
I always need to stop by last minute to have something done on my car and they always fit me in. The customer service is great, they are very efficient and I never feel like I'm being overcharged.
By René G | 3/4/2023
I am a costumer of big O tires sens 2002
By Alison | 9/6/2019
Andre was really helpful. He kept in touch throughout the day when he had updates on my car, he explained by bill to me, and answered all my questions. He recommended similar tires to what I initially wanted at a lower price and found a $20 discount coupon he was able to include for me. It's only been a few days, but so far everything feels great!
By Golden God | 3/2/2023
I was grateful that they were able to work me in as I arrived at 4 pm without an appointment. At the end I tipped the guy since he was so helpful. He immediately gave the tip to the worker who had performed the tire rotation.
By Hayley | 9/6/2019
Tire light had been on over a week despite putting air in and taking air out of tires. Turned out I had 2 screws in one tire! Since I purchased my tires at big o they fixed it for free!
By Maddison | 2/27/2023
Service said I could come earlier… repair was fast… great value
By anonymous | 9/6/2019
They didn't have my tire in stock but they managed to get it ordered and in over the weekend. That was quite impressive. They were also all very nice and accommodating and I appreciate that.
By JG | 2/17/2023
This at good location. And excelente service, also. Very friendly people, they call me on time and. Other extra service they explain all way to you understand.