Big O Tires

Alonzo is the BEST!

I am highly satisfied with everything. I really put my car on the right hand. Mr. Esteban Capulin is a great technician. He did great job: friendly, clearly explained about the price, finished the repairs on time as promised even earlier. Thank you Big O Tire, thank you Mr. Esteban Capulin

Fast personal service as always

Excellent service at this location fir a 40+ year customer

I have been coming to Big O for the last few years. They stand by their word, I have had a few return visits to fix a stubborn problem. Staff is always trying to find and solve the problem even to the point of warrantying all the tires if need be. Nice to seethey will do whatever is needed to satisfy and keep a customer. I always recommend Big O to my friends and anyone who asks.

The guy who helped me (can't remember his name) was fantastic, friendly, and clearly explained everything from the invoice to possible alignment charges, etc. etc. And, they fixed the alignment absolutely perfectly. My S550 hasn't driven this well in a couple years (since a dealership "fix"). Thank you guys!!

I was concerned when I first went in for the tire service because the man helping me seemed to be struggling with what tires would be best for my car. Then the owner/manager came over to assist him and train him about selling tires. The manager considered the type of car I was driving and said that people with models like mine required more up-scale tires. The manager also noted that I was wearing hearing aids and that I needed tires that would be quiet on the highway. Where do you find sensitive service like this today? I am most appreciative of the professionalism that I experienced at Big O. I was there to buy all new tires and was told that I only needed my two front tires replaced. I highly recommend Big O for any one's tire problems big and small. Bill Carmichael, San Francisco, CA.

Easy appointment scheduling, good price, good location, friendly and helpful associates. Highly convenient.

I used them this week for a tire patch. It was late and just before closing but they were extremely helpful and got right on it! I had my car in less than 30 minutes!

Very knowledgeable associate, available of tire purchased and location.

Very helpful staff and mechanics.

The guys did a great job getting mg car in last minute. Was supposed to be a battery change and ended with a new alternator. The guy that checked me in:out was great!

Fast, professional service, as always!

Everything transparent and clear; good communication; happy with result.

Reliable, accommodating and easy to work with.

Price was very competitive, even better than Costco. Staff is professional and knowledgeable. Placed my order over the phone and they helped me select the proper tires. The tires were special order and they arrived by my appointment time. Installation took only an hour while I waited in the shop.

As a long time Big-O customer, when the San Francisco Mission Street store was closed, I was happy to see a new one open on South Van Ness closer to where I live. A weekend incident triggered the need for two new tires a couple of months after I'd had the front tires replaced during maintenance by my mechanic. The brand he'd bought for the car was carried by Big-O. I was pleased to learn that. So, first thing Monday morning, I showed up at the new Big-O on S Van Ness and got a great deal on two tires of a different but better brand IMHO, a brand I've purchased several times before. Long story short, with no appointment first thing on Monday morning, manager Robert found a good pair to match, had them mounted on the car, and I was out the door in less than an hour. Big-O will continue to have my business for both cars I own.

Lawrence was a good guy

I brought my car in on a Saturday afternoon with a complaint of a slow leaking tire. $40 and two hours later, these guys patched a small nail hole and replaced a leaky valve stem for me. Super happy with their service! Very friendly folks, to boot.

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