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By Alison | 9/6/2019
Jonathan was great - very helpful and accommodating. He worked to ensure I got what I needed.
By MBZ owner | 10/16/2023
Tires were good deal. Installation and labor was fairly priced and explained. The ABS indicator light and check engine light was checked out, and work performed to address the issue wiithin the charge estimate provided. Unilke other shops, I felt the pricing was.very fair.and honest, that is no."upcharge" for having a Mercedes-Benz vehicle.
By Francis Lu | 9/6/2019
Job done promptly after a phone call to check availability at 3:30pm that was inviting and welcoming.
By John H | 9/25/2023
I dropped in for two new front tires for my 2005 VW Jetta and my experience from start to finish was quick, easy, affordable and pleasant. I am definitely going back for the back tires when it's time. Thanks Big O.
By Constance | 9/6/2019
The staff are very professional and efficient. I appreciate the embracing of paperless check-in and completion. Great service.
By Tomas | 9/25/2023
Price.... price price Uber driver
By Juan Carlos Gomez | 9/6/2019
Great customer service, on top of a good technical services and great discount too
By RowdyFish | 9/20/2023
Associate was friendly, got tires next day, and installed in an hour. Quick and efficient.
By anonymous | 9/6/2019
Robert was the representative who helped me and it was a great service all around.
By marshall k | 9/11/2023
easy to find and arrange tire purchase. staf helpful and prompt clear explanation of cost and after purchase services
By David | 9/6/2019
Great Staff
By Erwin Tenorio the experience was great! From the start they were very helpful in finding the tires and getting me scheduled. When i ateived they gave me an estimated time to completion and they were done 4 minutes before the estimated time first time | 9/8/2023
The service was very fast and they kept their word on how long it would be for the vehicle to be ready. They also offered a discount when checking my purchase. Best service ever!
By anonymous | 9/6/2019
I Went Mr Ramon took care of me and had me out in time to pick up my son from school.
By MarkSF | 8/28/2023
Called to see about time service would take and was advises to come in right away as they team was not busy. Arrived 30 minutes later and team began work on the vehicle right away. Estimated time to completion was 2 hours. Returned in 2 hours and team needed an additional 90 minutes to finish work. While there was a delay, Lawrence reguly communicated progress and i was able to leave in time to pickup my kid from daycare.
By anonymous | 9/6/2019
I bring my prius to big o on vaness regularly. The cusromer service is exemplary. Work is always done when promised.
By Tony D | 8/24/2023
Very professional and in&out process.
By anonymous | 9/6/2019
Had my tires fixed in a jiffy. I had a coupon which they did not accept but they extended a discount anyways. Thanks!
By Anonymous | 7/20/2023
Clear communication regarding how long it would take for my oil change. Oil options explained
By anonymous | 9/6/2019
Work was great.Service above and beyond. I arrived after closing time due to traffic and they waited on me so I could have my car.Thanks!!
By G Money | 6/30/2023
Very good service and fast! Esteban explained everything great!
