Big O Tires

I appreciate the excellent customer service!

Great experience. Very knowledgeable staff and problem solvers. Both manager and lead person Mark kept me well informed as well make a great cup of coffee. Thank you.

Service was quick and efficient

I arrived a few minutes for my 11:30 AM appointment on June 7th. I told the guys at the counter I had an elderly mother at home by herself and I would appreciate it if they could get the tires installed as soon as they could. It apparently was a quiet moment so both the guys at the counter went to the back and helped the technician install the tires. They had them finished in 30 minutes! I was really grateful they got them done so fast.

While on my way to my first day of work at a new job, my car got a flat tire. I was in a full panic and looked around. Two lots away is Big O Tires. I walk in nearly crying and Mike greeted me. After explaining my situation Mike went above and beyond to retrieve my car, replace the flat, get the spare inflated and save my day. All while I arrived in a taxi late to my first day on the job. Thank you! When I retrieved my car in the afternoon I wasn't able to thank Mike personally but I would like management to know what a great employee they have.

Very nice man

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Staff was friendly and considerate of my needs.

Fast friendly service.

Diagnosed a faulty alternator and got it replaced and fixed in short order. Everything seems to be back to normal and running good.

The Staff at Big O tires got thrown a curve ball and hit it outta the park. I had 4 tires balanced which had previously been balanced at another shop. Big O balanced my tires with stick on weights. The difference was immediately noticeable, very smooth. I drove to the light and a clicking sound was coming from the brakes. Turned out that one of the weights was rubbing a brake caliper. I took it back as they were closing they put hammer on weights and told me to bring it back next day. I did bring it back and they re-balanced 4 tires no charge.

In for just an oil change. Set up an appointment earlier, they were ready on time, recommended a new air filter, which was replaced. Very happy with the service.

Very happy with Big O Tires service.

Another great service on my vehicle

Good people

I showed up a half hour before opening. The crew brought me in, helped me pick out tire and had my pickup on the rack before 8:00. After completing a minor repair, my tires were installed and I was on my way in under an hour. The service was friendly, competent and inspired confidence. The price was great. Overall a very positive experience.

Company was very helpful. Had a full schedule for a Saturday and still allowed me to drop car off for tires and an alignment. Car was completed before closing.

They do good work.

They were so helpful my tire blew out and my spare tire did not work for my car and they gave me a loaner tire to use to get to the tire shop.

They went well and above good service.