By anonymous | 5/21/2020
Great service, would definitely recommend.
By Lisa P | 2/19/2024
Employees always friendly and clear in their explanations. I was not charged anything for the tire inspection.
By anonymous | 3/16/2020
In summary my experience with Big O Tires (Berkeley) was great. With each person I came in contact with, there was clear, good communication, a strong sense of professionalism yet at the same time friendly and timely service. The total amount for a full set of new tires (with a buy 3 get the 4th tire free deal) for my 2012 Jeep Compass were at market level price. In the future I will definitely be back; however, hopefully not anytime soon.
By Clarence B | 2/6/2024
Clear communication with and as ofter as necessary. Finished when they said they would and friendly staff. Good price and service.
By Brandon | 2/28/2020
Quick and easy.
By MF | 1/13/2024
I’ve always had very good experiences at this BigO location. The service is great, the guys are always friendly and helpful. They work with your budget and are honest. I’ve been coming here for over 10 years
By anonymous | 2/27/2020
They were fast and very efficient
By Matt L | 1/9/2024
The staff were cool, and friendly, got a good value for the tires I purchased, and Marvin replaced one of burned out brake lights since it took so long. He didn't have to, but I could tell he felt bad about it. Sometimes ya just have to wait, better there than on the side of a dirt road in the middle of nowhere in a snowstorm! Thanks Marvin, you're a good dude! One last thing, if I were a tire guy, I think I would dig working with guys at this location, they seemed like a great team to work with :)
By anonymous | 2/18/2020
Outstanding customer service, fast appointment times.
By lilcarbigprobs | 1/6/2024
Justin was super helpful and got everything set up quickly and efficiently. Especially since my tires are odd sizes, it was the fastest turn around I’ve had.
By anonymous | 1/28/2020
Great service !!!!!!!!!!!!
By Genie s | 1/6/2024
I came in a day prior and Manager told me they were busy and come back the next morning, I did and I received service promptly
By Ruby | 1/20/2020
Marcus was friendly, courteous, and professional. I really appreciated his knowledge and help.
By Mike | 1/6/2024
Good customer service.
By Ryan | 1/6/2020
Great service and love feeling like the quality of service and customer is what matters rather than upsells. Will come back and would recommend to anyone.
By Elle | 12/23/2023
Marvin was super helpful and patient with me. There were a lot of moving pieces and different options.
By Michael | 1/4/2020
I made an appointment for New Year's Eve, came in early and the team here was able to have me and my 4Runner back on the road with all new tires, a spare and alignment within a couple of hours. I felt like my car was in good hands the whole time
By WP | 12/21/2023
Easy to schedule an appointment. Service technicians were efficient and informative. Was not able to repair the tire but was able to order one for the next day and it was installed quickly. Definitely recommend this location and will be back if I need anything related to tires and alignment.
By anonymous | 12/24/2019
Customer service by Marcus and Will was above and beyond
By Guero | 12/19/2023
making an appointment was very clear and timely. When I arrived, I was greeted courteously and attended quickly. The service provided was handled in a polite and timely manner.