Big O Tires

Fast, friendly, efficient!

Professionalism, Manager Early's clarity of service to his customers. Providing information, which could save the customer $$$ of work that they didn't need done on their vehicle. My own stress, not only around getting new tires for an older vehicle, but potential brake work, which I found out I didn't need, gave me a great sense of satisfaction with my experience with Early, and his team at this site. These are trust issues, which I think most vehicle customers experience, and for me they were tamed with the knowledge that Early provided. Will I come back again. Absolutely, with the knowledge that I will be treated with the utmost respect, from him and his team. I couldn't have asked for a more reliable experience.

Service writers and mechanics perform an awesome job.

The mechanics took their time to explain in details difference between oils, completed work very quick

Courteous and professional. They got 4 tires installed within the promised time.No gimmicks

Ive been a customer of this location for many years so i have seen and worked with many salesguys, The service the past few years have been okay however i took the time to mention the interation i had today. I worked with a guy named Mike who ive never seen before, I would say hes new but, His skillset, experience and customer service level blows the others out of the water. So maybe hes new to this location? I would love to reconize this salesguy! I walked in it was very busy, he was on two phones and with a customer and still said welcome in we will be right with you when i walked in!! thats one thing thats always been missing for me when i walk in.

Great customer service and fast turn around

Early always helps me when I need my car service ! I was able to leave it at the store while i was out of town and was able to check out with ease ! Thanks again Early !

Great job I was very pleased with the service

It was a puncture and under warentee so no money but fitted me in found another problem all balanced and out fast with a smile. No charge

Professional and thorough. Happily accepted Groupon. Berkeley location has extended hours and open on Sunday. They ever offered to recheck my alignment and perform again at no extra charge next visit.

Great Crew at BIG O walnut creek. Very Professional. I will bring whatever work I have here because of the ease of service. These guys are straight shooters. 10/10

Big O Tires is on point Ivan the Manager answers all questions and make sure he's Team is efficient and reliable very thorough. Salutes to them

Knowledgeable clerk, assisted with good advice

they have always been very helpful

Agent (Rafael) was knowledgeable and seemed trustworthy.

All service personnel were great

A very straightforward experience.

Got oil change and tire rotation. I got in and out in a reasonable amount of time, considering the large number of customers on this given morning. Gave me a time estimate; made it within that time, at a great cost. All their folks were great at wearing masks, keeping distance.

All Great Service from Big O Tires in Berkeley Ca