Big O Tires

Staff is extremely nice and knowledgeable. They were able to repair my car by the end of the day. Always great service with a smile!

The associate explain everything with clarity. he showed me the problem and the vehicle. and recommended to be replaced so overall everything was very very satisfied and I’ll be back next time

Don't Let them tell you over the phone that they don't make appointments. I called at 1230 p.m. and asked about a 330 p.m. appointment. when I got there, "Sir, we have other appointments ahead of you but we'll work you in." I'm giving 5 stars because they repaired my tire in an hour. I look at that as better than what could have happened. thank you for taking in my car and doing an outstanding job.

I went to the local Big O Tires location in Napa, California. I've purchased tires here before and was extremely satisfied so I decided to take advantage of the Presidents Day sale. I didn't have an appointment but they immediately fit me in. I didn't wait at the shop but it still took less than two hours even though they were busy. Very satisfied with the work and with how fast it was done

The staff is awesome at the Napa location. They are always professional and personal. They NEVER try to upsell me on any service unless it is absolutely necessary and the prices are fair. Will continue to return and recommend.

Time effective, product availability and transparency

The service was fast and easy and the staff was very friendly

Good customer service

Quick and thorough. Check other tires for problems

Excellent customer service. Joe was very helpful and professional.

Oil change, tire rotation and new brakes, plus a 39 point inspection! Very reliable work. Drove it to Missouri the next day with no problems or worries.

Customer satisfaction

It was fast, efficient, and the staff was friendly.

Everyone that I encountered were very professional and welcoming. I would like to bring Joe to light as he is an asset to your company, a very nice young man. I look forward adding Big O Tires as my got to place for my vehicle! Thank you, Linda Saliva Valvo

New to the area and needed an oil change and tire rotation. I decided to check this shop location out for a try. Great customer service and excellent work by the staff. Highly recommend.

The best ones I been on many other places and others big o tires shops and this one from napa. the only ones that leave me my perfect alignment and that I don't have to come back to get it fix they do it perfectly all the time

Professional and Fast. Only took an hour. They were able to put two mechanics on it since they werent very busy at the time I took it in. Making appointments is really the way to go

Bi O and the new Manager were straight up honest and ethical compared to a mechanic who said we needed new brakes! We still have several months to go on our current brakes and money is a little tight right now!

Great service every time!

Great service. Manager is always very professional and explains what he and his technicians find. Best place in Napa for auto service.