By Louis N. Petropoulos | 10/28/2019
First class! First class! First class! Will, your guys-rock! I won't take my vehicle anywhere else! Period! Yuri knows what I want and was very helpful with. the oil and tire/wheel alignment change. First claas-all the way! Keep up the fantastic work!!! Your store IS THE BEST! PERIOD! Louis N. Petropoulos, 6+ year customer
By Aoc | 12/22/2023
Will and the female attendant were extremely helpful and knowledgeable. Will was super attentive and presented me with a few options.
By anonymous | 10/21/2019
Great communication & service.
By BBowker | 12/20/2023
It was easy to schedule the appointment, the tire repair was faster then expected as well.
By Marv | 10/14/2019
Honest workers who let me know what exactly was wrong with my car. Sent me pictures of the parts that needed to be replaced. Will trust Big O with my car for future automotive repair needs
By Johnny G | 12/8/2023
Great customer service. Very thorough inspection of tires and explanation of what was needed.
By Burrill | 10/11/2019
Big O has done a lot of work on my car, they never fail to get it done...I've never had to go back with a follow up problem... they fix it the first time!!! In fact this morning Will fixed a problem caused by Jiffy Lube...got in by a little after 7, Will solved the problem had me out in 30 minutes... Highly recommend Big O on Geary in SF!!! Get in early...very busy shop!
By VSC | 12/4/2023
I got a groupon that really helped with the cost of replacing tires. I liked that the location was just 10 min drive from my house. The time between going in to talk about my options and tires being replaced was just a couple days, then the actual service was less than an hour. Well done!
By Ahmet | 9/27/2019
Despite a little longer service time than I expected because one of the TPSM sensors I brought in was defective, the technician and the shop manager did a great job of keeping me informed. I also observed how thorough and patient they were with other customers, too. All of this happened on a miserably hot day in San Francisco, but everyone in the shop just did their work and didn't complain.
By Andy P. | 11/28/2023
One of my tires was losing air pressure and the service reps were able to repair it at no cost. I added an alignment service which was promised to be ready in 90 minutes. That was fine with me.
By Charles | 9/20/2019
I carried two wheels into the store (tires were so bad the car wasn't safe to drive) and the staff didn't bat an eye. They just said, "Two new tires?"� and we were on our way. The tires I wanted weren't in stock but they got them for me and everything was ready to go by mid afternoon.
By Dan B. | 11/28/2023
We had to special order all-terrain, snow friendly Cooper tires for our station wagon. Tony was awesome at every step of the way. Clear communication. Transparent pricing. Good data (before and after) on the alignment. He also didn't push any unnecessary services.
By Louis N. Petropoulos | 9/17/2019
Thanks, Will. As always your team is the BEST Big O Tires in Northern California. Also, your team maintains it's service attention to detail to all customers. First class! First class! First class! Continue with the great work and service. Your store is the best! Period! Louis N. Petropoulos, 6+ year customer
By Irenek | 11/24/2023
I appreciated being able to schedule an appointment online. Agent was courteous, helpful. Liked having a comfortable place to wait. Only issue for me was finding it!! I went around the block once because I missed it. I was expecting a much bigger operation.
By Raymond | 9/6/2019
very quick and professional
By Anselm Durman | 11/18/2023
Associates are friendly, helpful. Location is clean. Finished on time, even earlier.
By anonymous | 9/6/2019
Got some truck maintenance and 2 new tires. Super nice/helpful staff. Those guys were great.
By Azatrom | 11/14/2023
Convenience, availability and proximity to my house. Outside San Francisco, part of my commute, Pep Boys was priced less even though I had participated in Big O’s Black Friday $140 off drive.
By anonymous | 9/6/2019
Got a flat tire Friday evening and barely made it the Big O on Geary before their 8:00 close time. They were friendly and helpful and ended up staying a bit past closing to finish the job. They made my night!
By Pete W | 11/13/2023
Staff was able to source the tires I wanted in one day. Staff was friendly and explained the warranty of the tires I purchased very clearly.