Big O Tires

This was my first experience with a Big O Tire store. I made an appointment for an oil change & tire rotation. The office staff & mechanics were professional and polite. The car was finished in the time frame I was given. I will definitely use them again for regular maintenance.

Tony at the service desk was outstanding - explanations and communication during wait

Always top notch efficient and thorough.

Very personal and courteous service. Everything was explained to me clearly and it was easy to schedule and the service was prompt. Prices were fair as well.

Was able to use a groupon and after I got my car back it was driving so smooth

The staff was very nice and friendly, they explained everything that they were going to do and gave me an expected time of when my vehicle would be done .

First time, very happy with the experience and results.

The commitment to me as a customer was so clear front the get go! They knew my past history and gave me an easy choice to drop off my car for tire repair. Because we purchased the tires from them, there was no charge and it was repaired in under 2 hours. Just magnificent and made me feel safe on the road again.

Average

Good value and quick service

Good service, keep up the good work!

The employee Yuri was extremely helpful I have 20 inch rims on my van but wanted to swap back to stock rims. Yuri got on the phone and called around to try to find me some stock rims. He took time to help me out and didn't pressure a sale, good shop, I'll be back again for tires.

Good service and quick. Honest feedback about issues but no pressure to complete that day.

Your guys repaired my tire at no cost just as they had promised.

Hong found a bubble in my sidewall that could blown and caused an accident or really cruddy situation. He was not wearing a cape, but was sure my superhero protecting the citizens of San Francisco

efficient, did what they said they would do, when they said they would to it

Service was good pricey but convenient.

The staff was very helpful and communicative, helped me track down the tires I needed; it was just overall a very smooth experience.

Had a great time was told about all that should be done

The staff was extremely friendly and highly professional. They also made a concerted effort to get the vehicle done quickly, which I greatly appreciated.