Big O Tires

The front desk (Andrew) and technicians were very attentive and went above and beyond. I would definitely revisit this Big-O Tires location.

Bill was amazing. I wasn't sure what tire I needed and he laid out several options and even sent me a picture of what he had in stock. He didn't have them at the location but had someone grab them from the warehouse. He set out timeliness and met those timelines on time/early. I'll definitely be coming back on my 3 personal vehicles to deal with him.

Henry did a great job on both the phone and in the store. Tires were replaced on time and very efficiently.

I recently visited Big O Tires on El Camino in Redwood City to address a squeaking brake issue. I had made an online appointment and was promptly confirmed. Upon arrival, Bill greeted me with a positive and helpful attitude. He thoroughly inspected my brakes and explained the problem in clear and understandable terms. I was particularly impressed by Bill's honesty, a quality not always found in the automotive service industry. This transparency inspires confidence and fosters trust. Based on this experience, I highly recommend Big O Tires at Redwood City and Bill's exceptional service to my colleagues who are seeking a reliable and trustworthy auto repair shop. I would be grateful if this feedback could be shared with Bill so he is aware of the positive impact he made on my experience. Thank you for your outstanding service. -Quesabirria taco girl

Andrew offered patience while he explained the process of repair as well as expected cost. Not only did he follow up via phone call with updates, he showed up on his day off to ensure my vehicle was being worked on. I couldn't be happier with the level of service he and his team provided.

Because bill the manager and his crew are the best

Thank you for consistently being a trustworthy place to bring our vehicles.

Friendly, good price, good service! Good communication about my car. Easy to make an appointment.

Very professional

I was highly satisfied with Big O Tires because of the friendly staff who provided a excellent expectation of what great customer service is like. I will return again!

they performed service as expected

Staff is friendly and quick. They seem to know what they’re doing.

Henry took care of my vintage car which was in storage for 30 years and on its rims. Mike, one of the managers, located the appropriate size tires for my 1969 Buick. Henry and his assistance went out of their way to remove my old tires, taking them back to the shop to put the new ones on my rims, returning to put them on my car. I received impeccable, courteous, conscientious, immediate service for an unusual situation with an extremely reasonable price for the tires and service.

I showed up with a tire issue and the folks at Big-O immediately fixed my car so I can keep going about my day. Amazingly helpful.

Sandeep who is the Manager at your Redwood City, CA office is awesome! He makes the place shine and has great customer support. Very accommodating and courteous. Pls call me personally at 408-234-4363 if you need more info. Thx Kory

Straight forward pricing which was the best value of any of the local competetitors.

they resealed my rear axles, cleaned brakes, flushed brake system and replaced master cylinder in less than estimate

Rodrigo did an amazing job communicating and going over pricing with me and helping me choose the best tire for my vehicle and safety. Also, the service was done in a timely manner, especially given I did not have an appointment! Great job crew! Thank you!

The whole team did great

it was a really easy process, drop car off, and they were done a few hours later. The person in the reception area was very nice and friendly. No complaints about the whole process.