Big O Tires

277 ratings
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Location

2310 El Camino Real,
Redwood City, CA 94063

Courtney

By Courtney | 9/6/2019

The wait was quite a while but other than that their customer service was amazing.

Martin F.

By Martin F. | 1/13/2021

Thought the price of service was not communicated, the delivery time of completed service was exactly on time. I feel that $680 for oil, transmission, differential fluid change and an alignment was a bit high.

anonymous

By anonymous | 9/6/2019

The work was done in a timely manner and had good customer service.

Tally

By Tally | 1/6/2021

The check-in process was smooth and quick. The team was friendly and seemed to care about my tires being done correctly. They answered all of my questions before getting started. It took about an hour for the tires to be completed and then I had a quick checkout process. Thanks.

anonymous

By anonymous | 9/6/2019

I decided last minute to move up the day to buy the new tires. The serviceman was very flexible and fit me in. He also had the car done alignment and everything in a timely fashion. I am pleased.

JonH

By JonH | 12/24/2020

Friendly courteous staff, they were very busy and still able to fit me in. Price was reasonable will be back.

anonymous

By anonymous | 9/6/2019

They staff are all wel informed about the car, they are very friendly, they are good I really had a good

Nino

By Nino | 12/4/2020

They took care of a bulb replacement and installed my products on my tryck

anonymous

By anonymous | 5/27/2019

Very professional service, even got it done earlier than expected. I will go back to this Big O Tires!

GSprowl

By GSprowl | 11/27/2020

The service technician was very informative. He explained my options and the pros ands cons of each option. The tires wereable to be delivered the next business day and the appointment was easy to schedule. A very good experience.

anonymous

By anonymous | 1/22/2018

great service! rotated my tires and everything.

GreggM

By GreggM | 11/21/2020

I have been going to big o tires for a long time. Great value. Great service. Knowledgeable people. Less expensive and more convenient than going to dealer.

anonymous

By anonymous | 5/22/2017

Good service, good people. Only thing is it took a while because they only had 2 truck lifts working

anonymous

By anonymous | 11/21/2020

Went in for an oil and service was fast and friendly

Maria

By Maria | 3/23/2020

Okay, I had a nail in my month-old tire. Left car; a phone call said the tire was unrepairable and I needed a new tire; estimate: $400+. I agreed. Car was not ready despite calling beforehand. Wrong tire had been sent, so told to come back. Called just past designated time and was told 20 minutes. When I arrived the "good news" was that the original tire had been repaired. While I am happy not to need a new tire, why was it even considered before trying to repair? Service questionable or unacceptable. Time of the virus and all are under stress, so I am cutting some slack. But...don't know whether to be happy or sad.

Cheryl F

By Cheryl F | 11/16/2020

Friendly staff, convenience to work, availability to order product

anonymous

By anonymous | 12/7/2019

Its Okay... I hear noices after the front brake pad and rotors where replaced.Will get it inspected more.

Laura MartineZ

By Laura MartineZ | 10/24/2020

It was satisfied whit my service car

Rhode n Rivera

By Rhode n Rivera | 9/6/2019

I had made an appointment, i got a notification but i was not informed that the shop didnt carry the tiredsci had preselected. Was on time to my appointment, berly when they check my preorder of tires they tell me the pre selected tires had to be order. How can this happend i made my appointment online with a week in advance how come a supervisor didnt check the appointment and my pre selected selection? It was very disappointed since i wanted all 4 tires and ended just buying 2. I feel the supervisor or someone needs to pay attention on the online appointments and the tires selection a customer makes.

boonkgang

By boonkgang | 10/19/2020

Very nice place overall