By Miguel | 2/27/2020
Always enjoy doing business with Big O Merced.
By Jrc | 2/3/2024
Josh and crew very professional and personable
By Adrian | 2/27/2020
Everything was great
By J. Garcia | 2/3/2024
Friendly, knowledgeable staff, and efficiency of service.
By Matthew | 2/24/2020
I always receive great professional service when I come to my local Big O. The staff are very helpful when describing the issue and what it takes to fix the issue. I will always keep coming back
By Db | 2/2/2024
Professional
By Jessica | 2/19/2020
From the first phone inquiry to picking up my car, the team went above and beyond to help me. They gave me accurate cost estimates for the work I needed done - taking the time to look up my specific make and model of car - and they didn't recommend any services I didn't need. They were very friendly and informative and when I needed a ride back to the shop, they kindly picked me up. The service was done rapidly and I felt the cost was much better than other shops I had called. I also really appreciate Margaret being there - as a woman it can always feel a little intimidating going into car repair shops that are owned and operated solely by men because there is a stereotype that we won't know what we need and it's there job to "upsell" us. I think having a woman at the shop helps build trust among other female clientele like myself and gives Big O a competitive edge.
By Cool Solutions | 2/1/2024
I’ve been taking my vehicles to the Merced Big O for many years. They are very professional, and great to work with.
By City | 2/18/2020
Great
By Dawn | 1/29/2024
Received great customer service, was easy to make the appointment. And I am highly satisfied.
By Beth | 2/18/2020
I love this business. Believe that I am told the truth. They are helpful and kind.
By Jk | 1/27/2024
Josh is very welcoming and took care off our service faster then estimated. I have dealt with Josh before and the service he provides is every time is amazing. No complaints here
By Sylvia | 2/17/2020
Very friendly professional and efficient
By PG | 1/26/2024
Always great service and the staff is the BEST!!
By Carol | 2/17/2020
I was taken care of quickly and the people were very nice and friendly, especially Margaret. I feel confident they cared and did an excellent jpv
By John H | 1/22/2024
The owner and her staff are all highly competent, customer friendly and courteous.
By Lorraine | 2/12/2020
As always excellent same day service. Angelo explained what was wrong and what needed to be done. Very happy with this shop.
By Cheryl | 1/22/2024
Great, fast & friendly service, explained current sales.
By Sandra | 2/11/2020
My entire experience was great. Friendly and knowledgeable people. Prices are good. I'll definitely be back!
By Tim | 1/20/2024
I came in without an appointment and they were very helpful. Took care of me and my new tire needs.