Big O Tires

263 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

1020 - A, N. State St.,
Ukiah, CA 95482

anonymous

By anonymous | 9/6/2019

It is was a good service .It was a good experience

Jason

By Jason | 9/13/2023

Good people to work with. Always going above snd beyond for hood service.

Leanna

By Leanna | 9/6/2019

Always willing to squeeze me in at last min notice no matter what the issue with my car is. I'm able to drop my car off and get brought to work which makes it convenient to have my car worked on. Overall amazing customer service and very knowledgeable.

Offthegrid419

By Offthegrid419 | 9/5/2023

Same day appt and honored road hazard warranty claim

anonymous

By anonymous | 9/6/2019

Always do a great job and the staff is very friendly...

Marlin

By Marlin | 8/30/2023

fast and efficient

anonymous

By anonymous | 9/6/2019

I called for a tune up quote and received a call back within a hour. They were able to finish my complicated tune up in one day! Called to let me know what was going on along the way too. Super great customer service in the office and great work on my SUV guys!!

JCL

By JCL | 8/21/2023

Great management

anonymous

By anonymous | 9/6/2019

Big O Tires in Ukiah, CA has exceeded my expectations once again. They provided excellent service. The only repair shop I will go to is Big O in Ukiah.

Paula M

By Paula M | 8/10/2023

Victor Vigil is an excellent manager and leader

Jessica

By Jessica | 9/6/2019

My car broke down after hours and was towed there. I left my key and called the next morning. Since I was from out of town they looked at my car and was able to give me answers by early morning and had it fixed by end of day! Very prompt and friendly and realistically priced. So grateful to be back to normal so quickly.

Alexis L

By Alexis L | 8/8/2023

Whenever I go there, the staff is polite and they are quick to satisfy their customers. I have been going there for years and will continue to go

anonymous

By anonymous | 9/6/2019

Their service was awesome and fast! I will definitely go back.

Jonathan M

By Jonathan M | 8/8/2023

Friendly staff that I have worked with for years. prompt repair of a tire, and a phone call when it was done. I always recommend this shop to friends.

Gregory Andronaco

By Gregory Andronaco | 9/6/2019

K

Erica LM

By Erica LM | 7/25/2023

Ed McCain is always great. He explains everything and works with us.

Gavin

By Gavin | 9/6/2019

100

Aaron N

By Aaron N | 7/19/2023

As always, Victor, Ed, and team are fast, friendly and informative. I trust they will give me good advice and recommendations and have been returning here for years as a result.

Kristian

By Kristian | 9/6/2019

This will be my second time I have ever taken time to write a review on any website for any company, and this is the second time I find myself writing a review to celebrate the superior and incredible service Big O Tires of Ukiah has given. This time I am not writing this about them fixing my car but for the amazing kindness they showed my sister and her family who came out from Utah to visit. We had planned to go to Montgomery Woods to show the beauty of our area to my niece and nephew but found out on the way, they had a nail in their tire. Without hesitation I told them that we should go straight to Big O Tires and they would handle it. My brother-in-law who works for Tesla Motors rolled his eyes when I told him Big O Tires here in Ukiah works wonders and could help us out. He was speechless when without a blink James said he could fit us in and have it fixed in less than an hour. Even more so when we returned less than an hour later to be greeted by James with the keys in hand and the tire fixed...saying there was no charge because we were part of the Big O Tires family! Once again I can't say enough about what it means to have a local business that not only does incredible work but does it honestly, with integrity, and makes you feel truly cared for. Not only do I recommend coming here for all your automotive needs but to come to a place where a team values their community, workmanship, and customers in always going above and beyond! I will always trust Big O Tires as my family made it safe and sound back to Utah with many great memories...one of those being the kindness given to them by your team. Thank you for coming through as always, you are awesome! Kristian

Wendy

By Wendy | 7/18/2023

Scheduling worked out perfectly. Staff was friendly and efficient. I always feel well taken care of by the Ukiah staff. Everyone is friendly.