
By Joe | 9/6/2019
Showed up without appointment and was able to get my oil changed and tires rotated and balanced in the 2 hour window I had. Really appreciate the prompt and quality service I received. My wife and myself have lived in Shasta county for 30 years, when the subject comes up I always plug Big O, I have every confidence in your Business and feel I am doing a service directing my family and friends to your Business. I had a chance to chat with Jay, feels good to deal with Family man as I am one myself.

By Jim B | 2/27/2021
Clear explanation of procedure and evaluation.... super involved and caring staff member. “Dusty” was amazing, compassionate, and fair in his service delivery.

By Natalie | 9/6/2019
I appreciate the service and how the staff is accommodating.

By Debbie W | 2/26/2021
Thank you so much Big O! Jay helped me with new tires and alignment for my Lil’ red Corvette. The ease of checking in and out was the best I have ever experienced! I will return to Big O for all out tire needs. They are surely “The Team You Trust!”

By Jessica | 9/6/2019
If I can go to Big O to get it done, I do!

By Ken M | 2/26/2021
Service & repairs & reasonable prices.

By Ron | 9/6/2019
Great team

By Sherry | 2/26/2021
Michael was so nice, professional, knowledgeable and explained everything very well. He called me as soon as my vehicle was ready and handled my check out process too. The quality of work done was outstanding!

By Russ | 9/6/2019
Michael was our contact. Very good.

By John M. | 2/26/2021
Michale was the one helping he was very helpful and very knowledgeable on all service and the products. I felt comfortable with his knowledge and would go to him in the future.

By Denis | 9/6/2019
First time to Big O Tires. Happy so far.

By Sharon D. | 2/26/2021
Personalized service

By Steven Symons | 9/6/2019
Jay, Trinity's dad. Great price on the tires for the Bug. Worker had some difficulty in removing the hubs and not scratching up the beauty rings but did great anyway. He earned his pay on that job. See you as we require additional work. Steve

By Anna SJ | 2/25/2021
I appreciate that the majority of the people working always take the time to explain services and answere questions, with out making me feel like an idiot.

By John | 9/6/2019
I went in for an oil change, tire rotation and balance. As usual everyone was prompt, curtious and the service was great.

By Avis P | 2/25/2021
Buy My Tires and have my services done because i like the service there and am highly satisfied

By Diversified | 9/6/2019
You always take great care of us when we bring our vehicles in, thanks!!

By Tina M. | 2/24/2021
We have been coming to this location for a few years now and have always been treated so good! We love that they are so thorough and very friendly, honest! Thank you to Jay and John and the rest of the staff to always go above and beyond for us!!! You are very appreciated!

By Garrey | 9/6/2019
Totally satisfied with my last visit. My pickup drives straight as a new vehicle would. Not sure why it did not the last time the front-end was aligned.

By Jason S | 2/23/2021
I have been going to this Big-O for years. They always treat me well. The staff is great from sales to technicians. No complaints here.