
By anonymous | 9/6/2019
I walked in and let them know that I had a screw in my tire. They took my keys a got right to fixing my problem, even rotating my tires and checking the balance on them. back on the road in about 40 min. Very Happy

By Brom Barker | 7/29/2021
All Bullet Points Where hit spot on

By anonymous | 9/6/2019
Hello, I'm the guy that griped about the scratched rim and windshield wiper deal. As a company, big-o made the effort to make things right. I really value that. Most places would probably say go kick rocks. Jay and mike at the local store rock. It's beyond their control what happens in the shop, but they captain the ship and do a good job. Hats off fellas, you have me back as a customer.

By Carl h | 7/14/2021
Every thing was great.

By anonymous | 9/6/2019
Everyone did an excellent job as usual. Even though you were very busy.

By Anonymous | 7/14/2021
Have been going to This Big O location for more than 20 years and have received nothing but the highest level of quality service.

By Jeff | 9/6/2019
Great experience

By JBN | 7/13/2021
Highly Satisfied for all the reasons on this susrvery. Been using BIGO for decades.

By Brad | 9/6/2019
I had researched the tires I wanted to buy and called to order them. The Service advisor found a higher grade of tire in the same brand that was not only all season, but had a warranty and it was a better price. I appreciated that he took the time to apply his knowledge to help me make a better decision! The tires came in the next day and I couldn't be happier with the way they look and perform. This is my third set of tires from this store, and the reason I keep coming back is for this very reason! Thank You!

By Christian | 7/12/2021
Great service

By Virginia | 9/6/2019
I appreciate that Mike knows my name when I come in. All of the guys give great service.

By Anel B. | 7/10/2021
I had the best experience with Michael, He is an excellent worker here in Redding,Ca. he helped me find the problem with my truck. He was friendly and honest . I’m very satisfied with the service.

By Dwayne Pippin | 9/6/2019
Had a great visit. Justin was an amazing rep for Big-O . Very polite,and took care of me quickly. Best visit ive ever had versus other times were not so good.

By Anonymous | 7/10/2021
I do not know who helped me, but the staff member was super friendly, explained what price I would pay and after explained rotation that would be needed for care of the new tires. Great customer service!

By Mimi | 9/6/2019
They were great. I would have appreciated it if they had a paper floor mat. It was a rainy day and the carpet got really dirty. Not a big deal, just a suggestion.

By Ny | 7/10/2021
Big o tires in reddings is the only place I would take my vehicles. The service guys there are awsome the techs and the alignment guy is right on.

By Derek House | 9/6/2019
John Tenny and Jay Edwards are so awesome! Endless knowledge about the industry and products. Their customer service is second to none! A+++++++

By RP | 7/8/2021
Friendly and competent sales person.

By Juliebelle | 9/6/2019
GREAT service as always

By Chelsea | 7/8/2021
They got me on the same day I called for a tire/alignment check after a car accident and did not charge me.