Big O Tires

3089 ratings
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Location

377 E Cypress Ave,
Redding, CA 96002

Carmyn

By Carmyn | 9/6/2019

The service I received was OVER THE TOP great! I was on the road to Portland, having to stop every hour to put air in my tire. I went to Big O, who immediately found 3 cracks in my wheel. I was informed they could order a replacement but it would take a couple days, of which I didn't have to spare. I was due in Africa within the next few days. John was a perfect gentleman. He assured me that he would take good care of the car and get it fixed and back in shape by the time I returned from Africa. He got me a ride to my hotel then to bus station to continue my journey. Upon my return I found my car in tip top shape. I found everyone there EXTREMELY helpful and polite, from guiding me to favored restaurants, to helping me rearrange my loaded trunk to accommodate the damaged wheel, Thanks again all for your team work and a job well performed!!!!!

Sandra T

By Sandra T | 12/6/2021

Very helpful, called us when our tires arrived, quick install.

Larry

By Larry | 9/6/2019

It was a great experience from start to finish.

Crystal W.

By Crystal W. | 12/4/2021

Whenever I go to Jay's business, I am treated Awesome. Jay, Michael, John and Dusty along with all of the crew members are professional and have excellent customer service skills. It's like a family there, which is why I have been going there for 20 years!

anonymous

By anonymous | 9/6/2019

Took the time to show me the issue, Now I have no worries with my Mom's car.

Z

By Z | 12/4/2021

I came in with unbalanced tires they fixed the problem in about 30 min. Which is very fast everyone was nice to us and it was under warranty so no charge.

Ric Apple

By Ric Apple | 9/6/2019

As always. The Best!!

Joe Muñoz

By Joe Muñoz | 12/3/2021

I called Jay answered the phone. I asked for a certain tire he looked it up and gave me a very good price and told me to come on down get it installed.I went in drop the car off had breakfast across the street. came back and my car was ready. always friendly, always helpful! thank you Big O Tire!

anonymous

By anonymous | 9/6/2019

Its nice to have a mechanical shop you can trust and these guys have always been up front and honest.

ET

By ET | 12/3/2021

Big O is such a great place to do my business.

Mike

By Mike | 9/6/2019

ThIs tire store is great, been using them for the last 20 yrs and never have had any problems.

Robert L

By Robert L | 12/3/2021

Great pricing friendly staff kept me up to date on progress of repairs fixed car in under 24 hours of bringing it in

Steve

By Steve | 9/6/2019

Excellent service in a timely manner very professional thank you

Tim K

By Tim K | 12/1/2021

Even though I only came in for a road hazard warranty repair and tire balance/rotation, neither of which incurred a charge, Jay treated me the same as if I were spending thousands!

Billie

By Billie | 9/6/2019

I had an appt for an oil change and tire rotation.. Unfortunately I was unable to get an alignment done due to

Dan H

By Dan H | 12/1/2021

The staff are very knowledgeable and helpful as well as professional. They didn’t cut any corners. I was spending a lot of money this visit and expected excellence and I received it.

anonymous

By anonymous | 9/6/2019

I can always count on good service at a fair price.

E. Mike

By E. Mike | 11/30/2021

I had a tire failure. it was a new vehicle but I had been to the store for my other vehicles and was quickly attended to and my tire was repaired and it was no charge. i have an appointment to have new tires put on another vehicle and would not go anywhere else to have my wheels and brakes taken care of. those guys work hard to satisfy.

anonymous

By anonymous | 9/6/2019

Very quick service always get good service very friendly

D Lightner

By D Lightner | 11/30/2021

Good folks remember me !