By John | 2/19/2020
Love the customer service here. Best in NORCAL
By Ed B. | 2/28/2024
Very courteous and efficient!
By Robert Justo Coward | 2/17/2020
Quality service.
By John A | 2/26/2024
Both the agents in the office and the tech who completed the work went out of their way to meet my needs and my schedule. Work met all expectations.
By Shanna | 2/17/2020
Jay was extremely helpful and knowledgeable about the tires I had questions about. The other employees whom I interacted with were also very friendly and helpful. Overall, this was a very good experience.
By John P | 2/21/2024
I have used them for years for several reasons. First, the customer service has always been outstanding. Secondly, I have purchased many things from tires to mechanical work, and have always been satisfied with the product. I recently had a water pump on my 2011 Ford Explorer to go out. I pulled into the Big O location with my car overheating and on its last leg. Even though they were swamped, they worked me into their busy schedule and had me out the next day. As this is my only vehicle they gave me a ride home and picked me up the next day when it was ready. I no longer have to shop price because they have consistently been competitive. It is a comfort to have an automotive place that you can trust. And I do... trust them!
By Harold | 2/17/2020
Very handy and service oriented. I called and got an appointment for our service, for a time and date best for us. Originally, a few years ago, our trusted mechanic of over twenty years, recommended Big O Tires to us as an excellent back-up when needed for "our convenience" for tires and oil changes; etc. Its good to have a couple trusted mechanics; Big O does a very good job for us.
By Chris S | 2/20/2024
Came in with old tire with slow leak. They repaired for free even though it was old
By Paul | 2/14/2020
Timely, professional and reasonable price
By Marystyle | 2/19/2024
Michael, was very helpful with explaining the benefits of purchasing the buy 2 tires, get 2 FREE. He understood my needs & concerns.which I really appreciated!
By Trevor | 2/10/2020
Very quick and easy process for ordering/installing new tires even when they needed to be shipped from a different warehouse. Staff is all very accommodating and friendly.
By Eiltsman | 2/19/2024
Always professional and very nice. Satisfied with service there. The price was not communicated fully, so the satisfaction could be better. Other than that a nice experience over all!
By Sherry Ferguson | 2/10/2020
I love the attention to detail and the great care that you take with my Corvette! You even park it so it won't get touched by another car, your crew is awesome!
By Steve C. | 2/19/2024
Everything clearly explained regarding tires and pricing. Tires installed in within one hour.
By Melody | 2/8/2020
Always great service when I come to Big O
By Nate | 2/19/2024
Always knowledgeable, always friendly, and always helpful. They consistently go above and beyond and that’s what keeps me coming back. I’ve never had anything other than a good experience here.
By Robert | 2/8/2020
Oil change, tire rotation, cabin filter change Great service
By Billy P | 2/17/2024
Everything was perfect. It always is.
By Kay Hettich | 2/4/2020
As usual, the service was outstanding. Mine was a recurring problem this time needing prompt resolution. The necessary replacement part was ordered; it was installed the next day. Thank you!!!
By Jerrelmc | 2/16/2024
Long time big o customer. Service and personability with associates and customers has been top notch. I've never shopped anywhere else since.