By Virginia | 9/6/2019
Went in for a tire rotation on my Honda it was fast and easy.
By PBFTLO | 7/9/2022
We had a tire failure on I-5 N as we were heading to Oregon for vacation. We were pulling our band new, just off the showroom floor, 5th wheel. We called the Big O in Redding to see if they had tires that would fit our need & they did. They went out of their way to accommodate us, even checked the alignment for free, they sanded the rim involved w/the failure, put up w/our pups in the truck & we're just all around wonderful people. Connor made sure we were well taken care of. We typically frequent the Woodland Big O as that's our hometown but these guys made us feel @ home. We put a full set of tires on the truck & away we went! No more tire drama! BTW, I was speaking w/GM about another issue w/our truck & when he heard about the tire issue that we were having that the dealership didn't take care of, he pledged to look into it & hopefully they will reimburse us for what we spent. Thanks again guys for saving the day!
By Alex | 9/6/2019
Great place great people always there to help
By Serena | 7/8/2022
Michael was very friendly and answered all of my questions. Will definitely be returning:)
By Sean | 9/6/2019
Service was great. The shuttle is very convenient and allowed me to drop off and pick up on my time.
By Kay S | 7/8/2022
Jay is always wonderful to interact with. He is knowledgeable, friendly, and helpful.
By Wanda/Nate | 9/6/2019
Bought some new tire from you about 8 or so months ago. Just found a screw the hard way, and needed to get it fixed. I called at 5:40 and I know you close at 6 , sure enough you people were friendly , polite and worked out a plan with me ASAP. They offered a shuttle to and from work and made very comfortable using it. You then fixed my tire in much less time then quoted , gave me a ride to and from and charged me nothing!!! Awesome job you and your crew do down there. Keep up the great work
By Troy B | 7/8/2022
Great customer service and repairs were all completed.
By Mimi | 9/6/2019
I have to say they always look out for my safety. And they look out to help me with the best prices. I am very very happy to recommend them. You won't go wrong. I have been going to them I believe over 15 years and they have gone beyond the call of duty! A high 5 for them. Thank you again!
By JANeed | 7/8/2022
Michael was friendly, informational and helpful. He came off quite trustworthy!
By Mimi | 9/6/2019
Love you guys!
By n/a | 7/6/2022
quality and service is always consistent
By Glenn | 9/6/2019
Very efficient, courteous, and honest. Did not have to wait long. They were recommended to me from the people at Lumberjack restaurant and I'm glad they did.
By Lady Pegasus | 7/5/2022
I had a tire with a slow leak and was able to get it taken care quickly.
By Scotty | 9/6/2019
Great customer service
By Phylis M | 7/5/2022
Have always been happy with the service here. Michael is extremely courteous helpful and honest
By Lois | 9/6/2019
Customer service was excellent! Couldn't have asked for more!
By Brandillo | 7/5/2022
I dealt with Michael, Forrest, and the other gentlemen I forgot but he was a younger dude. Master tech for alignments if not mistaken but they all helped me with exactly what I had asked for when it came to adjust my alignment to a certain position
By Nick | 9/6/2019
Very happy with speed of work getting done, customer service, and quality of work. Been going to this Big O door 6-7 years. Will continue to go there for all my car needs.
By kh | 7/1/2022
ordered tires for next day installation. Checked alignment and told me it was perfect--no charge.

