Big O Tires

Mike is awesome! Always helpful!!

My car was shaking when I braked turned out I needed all new brakes. Got in without a problem service was great and my car works great now.

Great customer service!!!!

They had the tires in stock

My experience at the Redding Big O was terrific. My business was handled by Michael. Michael is a courteous, professional and reasonable man. We both spoke the automotive language which made communication that much more practical. Michael was even kind enough to have his technician bring me into the shop (clean and well organized) to physically inspect certain issues with my wife's 2006 trailblazer. This is a healthy example of professional integrity and a demonstration of the honest behavior and training that the Redding Big O maintains across all aspects of their business and employees. Most importantly, Michael is a family man who understood safety being of utmost importance regarding my wife's car. My concerns were addressed appropriately and in a very timely fashion. During both of my visits I did not have to wait long at all. Maybe 30 minutes if that. In the meantime I enjoyed some complimentary coffee and wifi in a very clean, well kept waiting room with plenty of seating, a vending machine and even a play area for the little ones. I have since solved the issues with my wife's car, for now, and will absolutely continue to do my future business with Michael and Redding Big O. They provide AC and transmission services as well. As a shift worker with limited free time this makes things very convenient. I should also mention that as a mechanic myself, I was pleased with Michaels positive reaction when I told him that I would be doing the repairs myself. Typically this is frowned upon as it decreases income to the business. Michael expressed his appreciation for the fact that none of us are made of money and that safety, again, was of the absolute importance for myself and my family and to bring my car back after the repairs for further inspection and alignment. Take your vehicle and your concerns to Redding Big O. You will not be disappointed.

Is to make an appointment and very friendly staff

Showed up without appointment and was able to get my oil changed and tires rotated and balanced in the 2 hour window I had. Really appreciate the prompt and quality service I received. My wife and myself have lived in Shasta county for 30 years, when the subject comes up I always plug Big O, I have every confidence in your Business and feel I am doing a service directing my family and friends to your Business. I had a chance to chat with Jay, feels good to deal with Family man as I am one myself.

I was extremely satisfied with the service I received at Big O. Jay took my car in the same day I called, because 2 dash lights were on. Jay called to tell me some of the problems and wanted to look some more. After going back over my car he located more problems. He called me again to explain the issues. My car was repaired and ready the same day. I left the car there overnight and when I came the next day, a young man, Conner, invoiced me. He was super nice and knowledgeable . They have a great team there. Big O on Cypress is my go to store. Forever.

I appreciate the service and how the staff is accommodating.

It was a great deal

If I can go to Big O to get it done, I do!

The personal were professional and helpful

Great team

Michael was extremely helpful and knowledgeable with what tires I should get for my SUV and did not try to con me into buying something I did not want and stayed in my price range. The men at the service counter were very friendly and fast

Michael was our contact. Very good.

great staff

First time to Big O Tires. Happy so far.

knowledge of tires. specialists not GP

Jay, Trinity's dad. Great price on the tires for the Bug. Worker had some difficulty in removing the hubs and not scratching up the beauty rings but did great anyway. He earned his pay on that job. See you as we require additional work. Steve

Been coming to this location for 29 years like the service