Big O Tires

3089 ratings
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Location

377 E Cypress Ave,
Redding, CA 96002

anonymous

By anonymous | 9/6/2019

I came to have a nail removed from a tire. The guy at the front desk suggested I have my tires rotated, too, so I did. I asked, "How long would it be, 45-60 minutes?" The front desk attendant said, "Somewhere in that range". 31 minutes later I was back on the road and without charge. Awesome service!!!

Caligirl7

By Caligirl7 | 1/4/2023

Everything went great I think Jay helped me

anonymous

By anonymous | 9/6/2019

I've been using the same Big-O for about 4-5 years and they have always been great. Giving me discounts, remembering me by name. They have even given me free balance and rotations on tires that I didn't purchase from them when I received other service for them like oil changes and such. Will continue to use Big-O as long as they continue with the awesome service they provide.

Happy Customer

By Happy Customer | 1/3/2023

You found and fixed my tire issue. You were very flexible with scheduling.

anonymous

By anonymous | 9/6/2019

I will always use Big-O Tires for my car maintenance needs. I was there a week ago and again the service was top notch!

Rsjnfreitas

By Rsjnfreitas | 12/28/2022

Ease of getting in and out, great communication!!

anonymous

By anonymous | 9/6/2019

They were very helpful and knew what I wanted . Glad I went to them.

Grant B.

By Grant B. | 12/28/2022

Jay the owner was great in dealing with a warranty issue on a new strut installed on our 2005 Ford Focus. The L F strut top nut was not maintaining its torque value and was making a horrible metal to metal noise. Ken the senior mechanis test drove the car and within two minutes accurately diagnosed the problem. Ken and Jay collaboratively ordered a new strut to replace the defective unit. The new strut was installed the next day and they did a front wheel alignment ALL AT NO CHARGE TO ME. I have been a customer of Jay’s for over 20 years and appreciate their great service!

anonymous

By anonymous | 9/6/2019

They always do an excellent job and are very affordable.

John P

By John P | 12/28/2022

My water pump broke. I drove in and they took my car straight into the bay. Within an hour they told me what my problem is and what it was going to cost. I approved it and picked my car up the next day. Fantastic service.

Lance

By Lance | 9/6/2019

All around very good. Helps people in need no matter how busy they are

Z-Dub

By Z-Dub | 12/16/2022

I love this location! They have put together the friendliest most professional staff. I would have to guess it’s the best Big-O location nationwide

John

By John | 9/6/2019

The service was very good and very helpful with the purchase of tires.

Anonymous

By Anonymous | 12/16/2022

Everything went well and everyone was very courteous. When I initially called for the tires, Conor was helpful and got the tires ordered quickly, set the appointment up right away even though the tires had to be ordered. Upon arrival staff got me checked in and kept me informed. I only had 300 miles on the tires that were coming off and they helped me load them in my Jeep as I had them sold already.

anonymous

By anonymous | 9/6/2019

I stopped by the shop on a Friday late afternoon, had some questions regarding tire rotation and a noise I was hearing in the front left wheel. So they made appointment for me for the following day, tire rotation done they took some time to inspected the front end, and test drove. Then they called me to say 'no noise everything looked great' Boy was I happy. Thank you again.

KS

By KS | 12/15/2022

Friendly with a proven history you can trust

Jerry

By Jerry | 9/6/2019

Great service as usual.

Exo-70

By Exo-70 | 12/15/2022

I’m a repeat customer for several years now. Every single time I have a great experience.

Rocky

By Rocky | 9/6/2019

As usual the service at Big O with Jay and his gang was excellent.

Shaneb

By Shaneb | 12/14/2022

The experts were polite and I will continue to go there long as I keep getting such great service………..