By anonymous | 9/6/2019
I was in Saturday for an oil change and tire rotation. When I asked them to check a couple other things on my vehicle they didn't even hesitate, even knowing it would make my appointment take longer. And when the services were complete, they assured me things were good and didn't try to get me to fix things that could wait a bit. Knowing I will need tires soon I was relieved that those other items could wait until after the tires.I trust all the staff at Big O in Redding.It's obvious car "stuff" is not my thingn so it's much appreciated to have a place to take my car and not get swindled.
By JB | 5/19/2023
The sales associate was very knowledgeable and made sure that I was informed of what I was purchasing. They put my tires on and did a wheel alignment in a very timely manner. I was impressed by the service and time it took for my service to be completed.
By anonymous | 9/6/2019
Bring on the snow!: Knowing the hellacious snow over Donner Pass, I convinced my wife to get real snow tires on her Subaru.Jay & Company, as usual, found snow tires (a brand I've used and trusted before), procured them, and got her car in & out in less than a week.They honor veterans with a good discount & are always cordial.Why buy tires anywhere else?
By dewayne l | 5/18/2023
they did what i ask, was very please
By anonymous | 9/6/2019
I called several places price shopping and they matched the lowest price I've found no questions asked! They were also able to get it done during my lunch hour!!
By Peggy M | 5/18/2023
Everything was all right. Did not need an alignment
By anonymous | 9/6/2019
Big O is the only place that comes near my tires. I buy them here and they service them. The big thing is I TRUST them.
By Mary C. | 5/17/2023
When I called, I spoke with Dusty. He was very friendly and clear over the phone. Answered all my questions honestly. When I arrived at the store, he was at the counter and remembered our phone conversation. Again, he was friendly and concise. The other staff that was at the counter were friendly as well. Smiles and conversation is very much appreciated to us, the customer.
By Bud | 9/6/2019
As loyal Big O customers we have shopped around the country at Big O stores as needed. The staff here both in the office and in the tire shop exceed all others we have experienced.They are knowledgeable and efficient in the office and search for the best deal for the customer. In the shop these boys hustle and give 110%! the two experiences we have had were both on busy days and the staff rose to the occasion to provide exceptional customer service. The standouts were Michael and Preston in the off ice and Jeff in the shop! Way to go team, with this team at the helm there is no need to shop elsewhere!
By R.M. | 5/17/2023
They know what to do - responsive - they are friendly - explain options - priced well I tell everyone they should go to Big O
By anonymous | 9/6/2019
I have been a customer for many years and keep coming back. The service has always been great.
By Scott b | 5/16/2023
Everyone seems to help each other out when one is busy. Everything is explained and they are reasonable with their time lines.
By anonymous | 9/6/2019
My truck doesn't shake on the highway anymore! Thanks
By SEG | 5/15/2023
Michael was an excellent representative and communicator/educator about the tires for my vehicle. Excellent service !
By anonymous | 9/6/2019
The best tier and wheel shop in Redding by far! I have been going to them for over 15 years. John and everyone always do a great job.
By Rob Russell | 5/15/2023
Been going to this location for years. The staff remember us. Always nice and very professional. We could not imagine going somewhere else.
By Rick siders | 9/6/2019
Was driving my son s car and felt a vibration. Pulled into Big O and they were closing in 15 minutes, not only did they rebalance my tires, they did it for free. Thanks again
By Willy K. | 5/13/2023
I come to Big-O because of the service. Always friendly.
By anonymous | 9/6/2019
Everything went according to what the store clerk said it would.
By Scott.Branam | 5/12/2023
Best prices, service, and warranty in the area. Also treated like a VIP/family member, without being a VIP/family member.

