
By Robin | 9/6/2019
The staff was very helpful with my circumstance, and hooked me up with a great tire/alignment deal.

By Stephanie | 6/30/2023
Needed an appointment last minute and Michael was able to squeeze me right in around my busy schedule. Everything was done quickly.

By Rich | 9/6/2019
My 2013 Toyota Camry SE came to Big O for the 1st time. Tires rotated, air pressure checked, alignment checked on your free card. Good service. The car checked out fine..

By Marilyn sp | 6/27/2023
The Manger took the time to explain ad listen

By Rich | 9/6/2019
You already have my comments from my most recent visit, Good job! Great team!

By Roger S. Redding | 6/27/2023
new rep did not give estimate of time for service. Over All very satisfied

By Jordan | 9/6/2019
I have a son living in Redding and going to Shasta . i live in Fl. The customer service Mike gave me was excellent. My son brought his truck in the following day to get them installed

By Jenna | 6/26/2023
Always good service and they explain things very well.

By Gary | 9/6/2019
It is in the details. I am not greeted at my car, yet when I walk in the door, "my" service writer, John greets me by name. The latch on my glove box had broken and stuck shut. John made sure that during the servicing it was opened and the part ordered to replace the latch. All of the service writers are friendly and courteous, yet John does stand out.

By Jade C | 6/24/2023
Michael and his team were very helpful and honest with what I needed done on my car and gave me options to work within my budget but still get what I was looking for in warranty etc. Very happy with how the service went and I'm thankful there are some honest shops here to help.

By Rich | 9/6/2019
Today, 7-25, John told me that my Camry was done with its brake & alignment job & to pick it up. I told him that my Corolla was out of alignment, even though Big O realigned it on 7-23. We picked up the Camry & left the Corolla to be aligned again. At the end of the day John had it aligned the 2nd time perfectly for no charge. Big O stands behind its work!

By Shirley | 6/23/2023
I had a low tire pressure light go on and they immediately diagnosed the problem and fixed it while I waited

By Gerald | 9/6/2019
I came in on the spur of the moment needing tires rotated.I was in and out within an hour and it was near the lunch hour. The service and friendliness was great. Thank you.

By Ed L. | 6/22/2023
Long time customer (20+years). Always a pleasant service experience and great products at a fair price.

By Doug | 9/6/2019
Sales staff was very good at helping me look at different tire options, pricing and choosing a wheel that would look good on my truck.

By Nextech | 6/21/2023
The associate John was very accommodating to get my vehicle scheduled ASAP while working with my availability.

By Thomas | 9/6/2019
I ended up with a lot better of a tire then the near by competitors could offer at the price. Good, fast, no hassle service.

By Cottonwood Ron | 6/21/2023
Check in person was very friendly and professional.I purchased my tires with lifetime balance and rotation and very to visit every 5-10k miles.

By Deborah | 9/6/2019
I WAS IN FOR MY FIRST BIG O TIRES ROTATION, ARRIVED AT 8:00 AM AS RECOMMENDED. I WAS COMFORTABLY WAITING WITH A FRESH BREW COFFEE, AND ENJOYED WI FI, IN LESS THAN 40 MINUTES TIRES WERE ROTATED, AND I WAS ON MY WAY. JAY RECOMMENDED THE BIG O TIRE, WHICH I HAVE BEEN VERYPLEASED WITH ITs PERFORMANCE IN THE SNOW, AND BACK ROADING. WARRANTY COVERAGE IS A PLUS.

By Steve K | 6/21/2023
Great service and attitude