Big O Tires

I came in with a pressure leak in one of my tires. It was an unrepeatable puncture. But rather than replacing just the one tire, I replaced all 4. I did this for two reasons, one because I don't like misnaming tires, and two I wanted to support a locally owned business.

Robert communicated with me the whole way, keeping me informed when the tires arrived, helping me locate the right tires after finding out I gave the wrong size and getting them delivered and installed before the end of the day.

Very satisfied

I want to thank Dave and his crews for taking care me while I waited for my vehicle

I was helped and out the door in twenty minutes.i am super impressed and super happy with the service providers and the service provided.than you Rob.

I have never gone to Big O Tires, but I am super happy that I did! This Antioch location isn't located in the best part of Antioch, but it is a super convenient that it is in the middle of old Antioch and the new area of Antioch. The customer service here has got to be the best that I have came across as a woman. Most tire shops I've been to have either not been helpful or understanding when it comes to assisting, but this location in Antioch was super patient with helping us with our payment as well as helping us understand my purchase with them. They were also understandable about me getting off late and picking up my car later on in the day. I will honestly be returning and giving this location my business and I hope that they never leave. Maybe a little upgrade to their facility, but location is perfect, customer service is great and pricing was around what I could afford. I will say that they may need a front desk assistant to pick up their calls, because the traffic through here was a bit crazy, but their work is THEE BEST!

Keep up the great work

The staff were ready when I arrived for my appointment. The service was quick. The price was reasonable. Dave Estes was friendly and helpful.

Thanks

I like how with just my truck info they ate able to fill in my information

I was in and out in less than 1/2 hr which is always good

Excellent service

I have been going to this Big O antioch location for the past 10 years and have always been happy with the quality of their work and services. I trust them to be honest and The big O credit card makes it easy to get what I need done with out stressing about the cost

I was able to schedule the appointment with no issues. The staff was friendly knowledgeable and trustworthy.

Always great and personal service from Ron, Dave and the whole crew. I've been coming here for all of our vehicles for 17 years running. I have no intention of changing. Thanks again for great service with a smile.

The staff is friendly and communicate everything in simple terms. I was just given an old car and they made if feel new again.

I went in for my 5000 mile tire rotation and Big 0 Staff was great in getting my Truck in and fast service. There always quick to respond to customer service. Thanks Big O Tires!

All the staff was very helpful and professional

We came in with tire sensor issue, from a different tire shop. The gentleman that helped us at big O brought a sensor reader. He knew exactly what the problem was. Everyone up front was very helpful. The guys in the back are top notch.. We are now customers for life.

always courteous & friendly staff that provide excellent service