
By Averie | 9/26/2019
Rob, the manager, went above and beyond!! He saw I had a problem and resolved it within 4 hours. Our tires weren't in stock, my appointment didn't save, but Rob took the car in with a smile. He made a few phone calls and got me back on the road, safely!! Great customer experience!!! 10/10

By The Red Scoobydo | 12/8/2023
My whole Family has been call coming to Big Os for the pass 30 year, and every time we walk in we’ve been treated like family. They are a good honest hard working family.

By Donna | 9/24/2019
Good job!!!

By RYAN D | 12/8/2023
Speed of service

By Willie G. Logan III | 9/23/2019
The guys that work at the front desk are absolutely professional and they are very knowledgeable in any and everything regarding good motor vehicle I feel 100% satisfied and secure when my vehicle leaves Big O of Antioch thank you for all that you do and keeping my family safe on the road .

By Alberto Reynaga | 12/7/2023
Buena comunicación, el tiempo de espera fue correcto, me sugirieron cambiar los limpia parabrisas se dieron cuenta que uno estaba malogrado y me agrado la garantía de mis llantas.

By Mary | 9/19/2019
Thanks guys. Everyone always courteous and friendly. appreciate the shuttle ride.... mary

By Martha P | 12/2/2023
We take our car here and like how they have all the data from past services

By Denise | 9/19/2019
Always honest in their evaluation of what is needed and take the time to explain things. They get the job done quickly and accurately.

By Warren S | 12/2/2023
Ron At Antioch Big O was very responsive and helpful for the product I was looking for. He ordered me a wheel and balancing beads and had them within a day. I told him that I couldn’t get down to his shop until Saturday ( 5 days after the product arrived) and he said no problem see you Saturday!! Everyone in the store asked me if I needed help and was very helpful getting me to Ron ASAP!!!

By Ernie | 9/16/2019
I wanted to thank Dave Estes and his crews for another great service again thank you once again excellent service

By Anonymous | 11/29/2023
I like the professionalism, customer service and timely manner in which the service was completed.

By Cindy. T | 9/16/2019
All that I can say is thank GOODNESS for Big O Tires! I had an emergency a couple days ago. I had worked all night, and I wasn't receptive to "we can see you tomorrow". I had an emergent situation. To make a long story short, they knew I had no appointment.....and the took me in, serviced my car I was out there within a little over an hour. Like I said that goodness for Big O Tires.......they have my back.......Cindy T Antioch Ca

By Alfaro C | 11/22/2023
I was very satisfied with everything except for the time it took to do the work I was told between an hour and hour and a half, and it took over two hours other than that everything great

By Dee | 9/13/2019
I had a nail in one of my tires. I stopped by and was in and out within 30 minutes. The staff is always friendly and helpful.

By Jeff | 11/21/2023
Awesome customer service. Very good attitude

By Blanca Cordova | 9/13/2019
I was very comfortable. Thanks for your service

By John R | 11/17/2023
Everyone in the office and the personal in charge ,was courteous and n knowledgeable.All the work to be done was explained before and after.

By Andre | 9/13/2019
Damn good service an recommend big o to family an friends

By Peg | 11/14/2023
The service is amazing...The technicians are wonderful...Dave explained everything to me and most of all saved me a lot of money...I am a customer as long as my car last...