By Edmond | 9/6/2019
I was extremely sastisfied with service and quality of the work.
By Thais | 9/6/2019
I needed new windshield wipers and everyone was very kind and efficient. I was in and on my way home in 15 minutes----purchase and then they installed them!!!
By anonymous | 9/6/2019
New tires. What's not to like? You want the review or not?
By anonymous | 9/6/2019
We needed tires.We checked at the dealer only to find their sale wasn't really a sale at all (and the tires were not of good quality, check your ratings, folks).So we called Big O, discussed options, ordered the tires to be delivered the following day.Tires came in, they are great!We needed an alignment, which was supposed to have been done 6 months ago by someone else - interesting to see proof shown by Big O's diagnostics that it had never been done!The car now drives like a dream, the tires are great, the warranty that came with them, Big O's Tire/Service/Roadside Warranty, is such a comfort and an added value to the tire! We are so glad we went to Big O for our tires. Also, the service team was great.They listened, they were prompt and they made us feel like we made a great purchase, which, really, is an unexpected finale to the buying tires experience. Thank you, Big O!
By anonymous | 9/6/2019
Overall I liked the service, only had an oil change, but they seem professional
By Christopher | 9/6/2019
So far everything is great. Thanks.
By anonymous | 9/6/2019
Great service they had my car in and out! Will definitely return
By Kiyo | 9/6/2019
Very professional
By Scott | 9/6/2019
I called with the tire I wanted. They had a decent price online. They said they could get the tire from a Goodyear warehouse and did. I was waited on promptly and they anticipated me. The tires were $420. The extra add-ins had me up to $620 which did not include an alignment or Nitrogen in the tires. Unfortunately, that is not unusual. Service was good, prompt and I got what I wanted. In that realm, they did a good job. Uh, replace the coffee maker in the lobby and put something else on the TV except reruns of movie trailers.
By Kathie | 9/6/2019
Excellent staff. Knowledgeable and fair. I was treated with respect. Thank you!
By Natalie | 9/6/2019
I felt a little pressured with doing some of the work recommended. I would have like them to just stick with the service I came in for.
By anonymous | 9/6/2019
I purchased new tires and got a free oil chage, good business.
By anonymous | 9/6/2019
We went in to Big O Tires on Crismon because of a flat tire with a piece of metal stuck near the sidewall.I wasn't too happy when my Michelin tire with 15K miles on it couldn't be repaired.However, Steve provided my husband & I with great customer service & knowledgeable information.Steve had the tire we needed that afternoon & we were on our way.Another happy customer.Thank you!
By anonymous | 9/6/2019
Very helpful, and informative. I feel good about the tires we picked out.
By Carroll | 9/6/2019
The service is great. Only miss was that my next oil change tag was not correct. I will stop by and they will correct it.
By Allen | 9/6/2019
super!
By Bob | 9/6/2019
nice job
By Alysia | 9/6/2019
My invoice says Chris Rissi, (kind of a big guy always at the service desk)... during the visits I have had to your location, he is very knowledgeable, always helpful, expediently processes clients' needs and I am out of there timely. Honestly, your waiting room gives me claustrophobia, but your mechanics and technicians are great, every time.
By anonymous | 9/6/2019
great and kept me inform of what was going on with my truck.
By anonymous | 9/6/2019
As usual I give them a rock solid rating. They are efficient to the max. I appreciate their great work and how they stand behind their work, Again a rock solid performance!!!!!!!

