Big O Tires

1801 ratings
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Location

1738 S Crismon Rd,
Mesa, AZ 85209

Edmond

By Edmond | 9/6/2019

I was extremely sastisfied with service and quality of the work.

Thais

By Thais | 9/6/2019

I needed new windshield wipers and everyone was very kind and efficient. I was in and on my way home in 15 minutes----purchase and then they installed them!!!

anonymous

By anonymous | 9/6/2019

New tires. What's not to like? You want the review or not?

anonymous

By anonymous | 9/6/2019

We needed tires.We checked at the dealer only to find their sale wasn't really a sale at all (and the tires were not of good quality, check your ratings, folks).So we called Big O, discussed options, ordered the tires to be delivered the following day.Tires came in, they are great!We needed an alignment, which was supposed to have been done 6 months ago by someone else - interesting to see proof shown by Big O's diagnostics that it had never been done!The car now drives like a dream, the tires are great, the warranty that came with them, Big O's Tire/Service/Roadside Warranty, is such a comfort and an added value to the tire! We are so glad we went to Big O for our tires. Also, the service team was great.They listened, they were prompt and they made us feel like we made a great purchase, which, really, is an unexpected finale to the buying tires experience. Thank you, Big O!

anonymous

By anonymous | 9/6/2019

Overall I liked the service, only had an oil change, but they seem professional

Christopher

By Christopher | 9/6/2019

So far everything is great. Thanks.

anonymous

By anonymous | 9/6/2019

Great service they had my car in and out! Will definitely return

Kiyo

By Kiyo | 9/6/2019

Very professional

Scott

By Scott | 9/6/2019

I called with the tire I wanted. They had a decent price online. They said they could get the tire from a Goodyear warehouse and did. I was waited on promptly and they anticipated me. The tires were $420. The extra add-ins had me up to $620 which did not include an alignment or Nitrogen in the tires. Unfortunately, that is not unusual. Service was good, prompt and I got what I wanted. In that realm, they did a good job. Uh, replace the coffee maker in the lobby and put something else on the TV except reruns of movie trailers.

Kathie

By Kathie | 9/6/2019

Excellent staff. Knowledgeable and fair. I was treated with respect. Thank you!

Natalie

By Natalie | 9/6/2019

I felt a little pressured with doing some of the work recommended. I would have like them to just stick with the service I came in for.

anonymous

By anonymous | 9/6/2019

I purchased new tires and got a free oil chage, good business.

anonymous

By anonymous | 9/6/2019

We went in to Big O Tires on Crismon because of a flat tire with a piece of metal stuck near the sidewall.I wasn't too happy when my Michelin tire with 15K miles on it couldn't be repaired.However, Steve provided my husband & I with great customer service & knowledgeable information.Steve had the tire we needed that afternoon & we were on our way.Another happy customer.Thank you!

anonymous

By anonymous | 9/6/2019

Very helpful, and informative. I feel good about the tires we picked out.

Carroll

By Carroll | 9/6/2019

The service is great. Only miss was that my next oil change tag was not correct. I will stop by and they will correct it.

Allen

By Allen | 9/6/2019

super!

Bob

By Bob | 9/6/2019

nice job

Alysia

By Alysia | 9/6/2019

My invoice says Chris Rissi, (kind of a big guy always at the service desk)... during the visits I have had to your location, he is very knowledgeable, always helpful, expediently processes clients' needs and I am out of there timely. Honestly, your waiting room gives me claustrophobia, but your mechanics and technicians are great, every time.

anonymous

By anonymous | 9/6/2019

great and kept me inform of what was going on with my truck.

anonymous

By anonymous | 9/6/2019

As usual I give them a rock solid rating. They are efficient to the max. I appreciate their great work and how they stand behind their work, Again a rock solid performance!!!!!!!