By Erick | 9/6/2019
Everything was good. The only down fall was I told them to check one of my tires because of a slow leak. They filled it then few hours later it was low again. That was the only issue.
By anonymous | 9/6/2019
Mr Wright is a firm believer in good customer satisfaction.
By anonymous | 9/6/2019
Just went for an oil change. Most places tend to call and pressure you to get some things done but they didn't which was nice for once
By Elizabeth | 9/6/2019
Thanks for the dbacks tickets!
By Jack | 9/6/2019
Level of service met my expectations
By Brian | 9/6/2019
Service was great. Happy with the product and overall experience. Only issue I had was dirty finger prints on door and seat. I have light colored interior.
By Carroll | 9/6/2019
Great service but I think I overpaid for it. In my whole life I have never [aid $224 for a battery
By Chalona | 9/6/2019
The managers at this store treat my like family. I trust them. They are honest with me. I appreciate their service.
By Ruben | 9/6/2019
very good service
By Greg | 9/6/2019
Awesome experience as usual
By anonymous | 9/6/2019
Better then the one on power rd and baseline Mesa az
By Michelle | 9/6/2019
These guts are awesome! All my vehicles will be taken care of here. They don't do anything without talking to you first.
By Mary | 9/6/2019
Great customer service, every employee is very friendly and knowledgeable. I have always had to wait 1hour+ for each service even with appointments, which would be my only complaint . Every thing else is great!
By Ron | 9/6/2019
My first experience with Big O. Very fair price. Service done in less than half the time promised. These are good people and the company is well run. I'll be going back.
By David | 9/6/2019
I'm very happy with the tires and price that I paid. I recommendation was spot on and was happy that the sales person didn't try to sell me rims or other services. The only thing that kept me from grading everything a 5 was the wait time. Although I know an appointment might have made things run quicker, when I arrived the shop was not too busy and the sales person told me they would have me out of there in 1 to 1.5 hours, at the 2.5 hour mark they finally had my car on the alignment rack and told me my rear was out of alignment and would take only 10 minutes to square away. Almost and hour later I was paying my bill. I'm not sure if the mechanic doing the alignments is just slow or extremely meticulous, but I do believe only having one station for alignments and taking up to a hour for the job creates quite a bottleneck. Again, overall I'm very satisfied with the product, just believe the maintenance process could be streamlined for faster service.
By anonymous | 9/6/2019
My car was vibrating/shaking pretty bad at certain speeds but a bigO balance did the trick.
By anonymous | 9/6/2019
The service was just okay. Nothing good or baf to really leave a lasting impression.
By Bridgitte | 9/6/2019
Great people even cheaper than I expected a+++
By anonymous | 9/6/2019
I had my oil changed & Filters as well. they didn't have my particular filters in stock but apparently had them brought over from another store. didn't take too long so i was pleased with the over all service.
By Sonny | 9/6/2019
N/A

