Big O Tires

1801 ratings
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Location

1738 S Crismon Rd,
Mesa, AZ 85209

Joseph

By Joseph | 9/6/2019

Asked about "early bird" oil change special. Told that I needed a coupon printed. While waiting I reviewed the website on my phone. No mention of coupon needed online. The link at bottom for "terms and conditions" does not open. The customer service representative did agree to give the discount. Great experience.

Lisa

By Lisa | 9/6/2019

Everyone was friendly and contacted me with any updates as well as letting me know when my car was done. Love this location and the service. I'm glad they didn't come to my car to greet me but as soon as I walked in the door, I was asked "have you already been helped".

Greg Malcolm

By Greg Malcolm | 9/6/2019

Great staff and very courteous. Identified my problem and replaced.

anonymous

By anonymous | 9/6/2019

Everyone is very helpful. We get all out tires here.

Arianna

By Arianna | 9/6/2019

Fast and friendly service! Bradley was awesome everytime I had to call to the shop to order new tires!

Janice

By Janice | 9/6/2019

Tire light was on and the employee put air in tires & determined that I needed repair on one of the tires and they fixed it within 20 minutes. Great service and employee was very helpful and friendly.

Craig

By Craig | 9/6/2019

Love this location. Doug, Steve are the best!!

anonymous

By anonymous | 9/6/2019

Very friendly and knowledgeable management and staff The work was completed in the time frame that they stated and they provided transportation for us whileour vehicle was being serviced

anonymous

By anonymous | 9/6/2019

It has been a week now since I purchased new tires for my Subaru Forester. The rep was terrific, the service staff terrific and the tires are terrific. I guess that makes it all terrific!!!

anonymous

By anonymous | 9/6/2019

Excellent service in a timely manner Pricing with coupon

Susan

By Susan | 9/6/2019

Excellent service as usual!

Dave

By Dave | 9/6/2019

Set of tires for my 2016 Hyundai Azera Limited: Steve took my order over the phone on a Saturday afternoon, for a set of Michelin Sport Pilots (currently not in inventory) . I dropped the car of on Monday morning and picked it up after work (early afternoon). There was little-to-no wait time, dropping off or picking up. Tires are perfect!

Frank

By Frank | 9/6/2019

You are my store. I've always had excellent service. Keep up the good work.

Laurie

By Laurie | 9/6/2019

I saw Doug about a transmission issue. He told me it could take up to 2 hours. He resolved it in 30 minutes. I will definitely be going back to see him. Everything was explained to me and service was great.

anonymous

By anonymous | 9/6/2019

Good service and they were very quick to get me in even with their back log of customers!!

Birgit

By Birgit | 9/6/2019

Good customer service and very speedy.

Jim

By Jim | 9/6/2019

Great experience!

Jane

By Jane | 9/6/2019

I was astonished when I learned that repairing my flat tire was at no charge to me - apparently because I had purchased the tires there. What a pleasant surprise. When I first came in the clerk said it wouldn't take long because they weren't backed up. I did wait about an hour and 15 minutes, which got kind of long, but the service was great.

Stanley

By Stanley | 9/6/2019

I am very pleased they diagnosed the problem and fixed it in one day my truck runs good again and I want to thank you Igreatly appreciate it

Chalona

By Chalona | 9/6/2019

This is my go-to facility for maintenance and care of my vehicles. This most recent visit they pointed out a defect in my tire and made sure to put on my spare while we waited for a replacement. I trust what they tell me and that the work will be done correctly. The manager knows me and my cars. It's nice to have someone I can trust.