By anonymous | 9/6/2019
Great service courteous people gets the job done right, will continue to be a customer on my 2 autos seen there.
By MaryD | 5/11/2021
Everything is explained in detail, and I was shown where a leak was coming from. To my knowledge everything is done the way it should be.
By anonymous | 9/6/2019
I had repairs completed Saturday, 7/18, and they were very patient with explaining what I needed, very thorough in offering me information on tires, and the new front axles I needed.
By Nichole H. | 5/9/2021
Ease of appointment, no wait, in stock, and clean facility. Friendly and accommodating staff.
By Carol | 9/6/2019
Had a nail in my tire. Was handled promptly...very satisfied
By susan | 5/3/2021
I'm always happy with this Big O; they take care of me and when there is a problems with my truck we talk and then if it's expensive they help with the financing
By Dawn Ann Moore | 9/6/2019
The guys are always great and very helpful. They know I do not want the credit card offer.
By Sheri O | 4/27/2021
Overall I had a great experience over there! They all treated me very nice and they were all very kind. And they got me in and out pretty quickly as I was on a time frame. And yes I would definitely go back!
By anonymous | 9/6/2019
Got me in and out for alignment under an hour on a Saturday
By Michael V. | 4/26/2021
Honesty. Didn't try to upsell me a Bill of Goods.
By anonymous | 9/6/2019
I needed specific lug nuts for our truck and they gave me one to try that they thought was the right one. I brought it back and they exchanged it for the correct one, letting me take it home just to make sure. I appreciated the help!
By elindley01 | 4/23/2021
The gentleman that helped me was extremely friendly and helpful. My Jeep was done in half the time he quoted me, and I was a walk-in customer on a very busy Friday. I was turned away from Pep Boys and told I could make an appointment in 4-5 days. I’m extremely satisfied and will definitely return.
By Linda | 9/6/2019
Was impressed that you had the tires the next morning in time for my 10:30 appointment after my husband had ordered them online just the afternoon before! Everything was fine, except I asked that the decent tire of the two removed from my Jeep (to be replaced by two new ones) was not saved. There was even a note to do so on the paperwork. Was disappointed when I got home and realized I did not have the tire, but then my husband said it was OK, so I let it go and did not press the issue.
By Juanita | 4/23/2021
Great service very friendly
By anonymous | 9/6/2019
Called and Brian, he asked size of battery etc. checked that he had before I came in, and did an excellent job. This expedited the replacement process and made me happy for short wait time.
By JOchoa | 4/23/2021
I had a very pleasant experience with the service advisor. He was super friendly and helpful.
By anonymous | 9/6/2019
I dealt with a guy named Pete, which was extremely professional. He explained why my tires wore out so fast and Gabe me a good deal on 2 new tires. Thanks Pete I am now a regular of the Crimson store in Mesa.
By Gracie | 4/20/2021
They were able to order the tires that would fit on my motorhome and installed them the next day. I also bought wipers and they were the wrong ones so they got the correct ones in a timely fashion. Everyone was very nice.
By Ronnie | 9/6/2019
very pleased found to be honest will come back for all services
By ed b | 4/17/2021
I've been using them for years. With one exception I have been satisfied with my experience.

