Big O Tires

1801 ratings
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Location

1738 S Crismon Rd,
Mesa, AZ 85209

anonymous

By anonymous | 9/6/2019

I was very pleased with the service. Thank you so much.

Dana S.

By Dana S. | 5/21/2021

The staff is always friendly, wait time was minimal.

Suzanne

By Suzanne | 9/6/2019

Chris was great, very helpful and didn't try and push me towards more expensive tires. Get me right in when I need a tire repaired.

Lady C.

By Lady C. | 5/20/2021

This was actually the third visit I had at this location over a few days. James was extremely friendly while answering all my (many) questions & getting my tire air checked. Then he got me in for a rotate & balance the next day. So, I proceeded to schedule this appointment for my husbands TPMS sensors to be replaced. Again, for in without waiting days. When I returned for this appointment, James was personably helping another client, so Eric “Alan” came right over to assist me. No waiting for check-in. Nice that the staff works together so well. I left while they did the work & Alan called me about some issues found & had a repair quote ready for me when I return to pick up my vehicle (which was completed before they said it would be). I appreciate the pleasant demeanor, timeliness & team effort by your staff.

anonymous

By anonymous | 9/6/2019

Happy with my outcome and pleased with the services provided.

Shalee D

By Shalee D | 5/19/2021

Great employees, positive attitudes, Clean, respectful, helpful, kind! Great all the way around!!! THANKS BIG O TIRES FOR MAKIN MY DAY! I APPRECIATE IT!!

Sonny

By Sonny | 9/6/2019

In our home we have 3,4 vehicles that need tires, oil changes, repairs, general maintenance. I have brought our vehicles to Big O for years and for years I have trusted this Big O location. Doug and the others are always friendly, take the time to clarify their recommendation, include *special offers* or a Coupon that I may not be aware of. They never mislead us on time expectations, or try and push/sell unnecessary work. I recommend Big O to our neighbors & friends all the time!! Excellent location!!!

Denene

By Denene | 5/18/2021

Staff was friendly and knowledgeable

Joseph

By Joseph | 9/6/2019

Once again Doug did an excellent job even though he was still under the weather. Always great service. thank you

RS

By RS | 5/17/2021

My first time to go to this location, they took care of me, the front desk person is a great person, I was stressed because of my flat tire, and he quickly changed my mood, I forgot his name and the manager is nice too, thank you for being there for me guys.

Brian

By Brian | 9/6/2019

no complaints -thanks guys!

Judy A

By Judy A | 5/14/2021

Manager, mechanic and everyone I encountered were friendly, helpful and knowledgable

Jody

By Jody | 9/6/2019

Great service! Friendly and helpful.

Antoinette

By Antoinette | 5/13/2021

chris Ohoro helped me. Very nice and professional. Thank you for all you do!!

Sean

By Sean | 9/6/2019

Very quick and courteous. Offered several options to allow me to choose the correct tire for my needs.

Amber H.

By Amber H. | 5/13/2021

I had a tire emergency on my way home from work and the staff went out of their way to perform the services needed and got me home in time to see my son's senior award ceremony.

Joseph

By Joseph | 9/6/2019

Good experience

Tammy.V

By Tammy.V | 5/12/2021

there prices are fair, and I was completely satisfied with their work.

Danny

By Danny | 9/6/2019

Great service, manager was nice as well.

Gary C

By Gary C | 5/11/2021

I spoke to Chris (new manager) who I informed of my experience when my appointment last Friday was not properly taken care of and required that I reschedule to this past Tuesday. He apologized profusely, recognized my past expenditures there and that I was a long term/loyal customer. He offered me complimentary oil changes in the future to make amends for my having to come back a second time. While I did not go out of my way to complain to him, he went out of his way to show my business meant something to him. I was very pleased with his proactiveness and will go to his store again and recommend others.