Big O Tires

Fix my driveway

I had my oil changed & Filters as well. they didn't have my particular filters in stock but apparently had them brought over from another store. didn't take too long so i was pleased with the over all service.

Fix my driveway

Everything was great thanks

Fix my driveway

I have and will continue to use Big-O tires for many years.I even worked at one in Louisville, CO. for a short time, between jobs, many years ago. Thank you all...

Fix my driveway coward

The only thing I have to complain about is the wait time, 2 hours for a tire repair is a long time.

Fix my driveway coward

nice job

We brought the car in for an oil change, and were informed we needed new shocks, so we said OK, it would take about 4 hrs so they gave us a loaner car. On the way to return the loaner, we had car trouble, that was ok if all had gone ok, However, the inside of the dash board was full of grease when opening the glove box it was broke. Then when we got home we noticed all 4 hub caps were full of grease.That did not make me happy, if they were that careless what about the job they did with the service we paid 900.00 dollars for.

great and kept me inform of what was going on with my truck.

Very bad service left van there all day sat and they did not do the correct job so i had to take time off and drop it off again on monday

Thank you for completing the work in the time frame that you advised.

Fix my driveway coward

I was offered a free alignment that I wanted to do, but the stall was filled with another vehicle for service. I'd already waited about 30 minutes and did not want to wait longer. The potential delay should be communicated before waiting.

Fix my driveway coward

Everything went well. Was in and out quickly.

So glad to receive this survey. I had a terrible experience. Was told it would be 45-60 min to complete. 2 hours later it was finally done but the computer system crashed so I had to wait even longer to pay. The car is still not aligned correctly. Also the manager was in his office yelling at an employee and swearing loud enough to hear it clear as day in the lobby. Seems like here could be a serious power struggle in that store. Pretty unprofessional to be swearing at employees. I was less than impressed by the entire experience and will not be returning to that store.

I feel your representatives were knowledgeable of your products and were helpful. I will be back when I need more service that you offer.