Big O Tires

did not expect an alignment check with the rotation!

I was able to make an appointment quickly online and dropped my car and picked up with ease!!

We were visiting from out of town Thanksgiving weekend ...5 hour drive to go home. On Saturday at 4pm we were leaving to go home and our sons car started to shimmy a lot going 45mph...there was no way we could have our son drive home like that.. I called Big O in Prescott which was going to close soon..Russ said we will be open just bring the car in. They check it out and it was something simple...no charge. Thank you again for your kindness...no other place in town could get us in... we would have to wait until Monday to get seen. Two thumbs up Precott Big O

Friendly staff. Reasonable length of time for service

Good service. Did not service car, just had a screw in LR tire. Checked tire but had had non-repairable puncture. Had to bring replacement tire in and installed donut spare. It was ready to be installed back on the vehicle that same afternoon as promised.

I got the "Monsoon Special ". Great price, easy to schedule, representative "Mark" was friendly and professional AND finished in less that 1 hour. Last visit to the Dealer for the same service took 4 hours and was alot more money. Thanks I'll be back.

Good

Excellent service

Quick and easy Like always

Easy to get scheduled and seen. Mark was polite and friendly.

I'll be back.

All services was great

The 100,000 mile inspection and service was done promptly and well. The only issue was that I had to call the shop three times, before I could get a ride back from my residence.

Charlie the svc rep at front desk checked my Focus after I requested an oil change and lube and discovered my 2 rear tires were bad and needed replacement. He located the 2 needed rear tires in stock and gave me a detailed amount of both oil change and 2 tires. Charlies was over and above courteous, respectful, friendly & kind. I had made an appt and Focus was worked on right away and finished in allotted time. Charlie explained that 2 new rear tires were very good and what they were specifically manufactured from. I will return for 2 new tires on front in another year! Thanks for the terrific customer service! Also appreciated the detailed oil change.

Especially appreciated the ride to and from our home as we only have 1 car -- its only a 5-minute drive but saved us enormous inconvenience. Everybody very friendly.

Everything was explained well and the size tires I needed were in stock. Charlie was friendly and went over each charge with me.

Great job guys� as usual

Staff explined to me what had to be done & why.

Awesome service- fast and top notch- been coming here for 25 years- never any issues.

Just how fast and the communication was great.