Big O Tires

2222

The appointment process was simple, the scheduling for service was timely, the actual service time was short and on time. The technician demonstrated the before and after alignment conditions a step not always done at other companies. I also received quotes on new tires for the vehicle and discovered that they could also service the tires on my motorhome. This fact was extremely useful as few tire service companies can or will address tires changes on 22 inch rims. This saves me from going to Phoenix for service. As critical as I am about the quality of service from any source based on todays business environment I would not hesitate to recommend this Big O location. The personnel were friendly, attentive, informative, and professional.

Good service. As always Brian took care of what I needed done

Staff very friendly made appointment for next day at my convenience. Car was ready when they said it would. Plus they explained in detail what the issue was.

I was so impressed that I have been telling everyone to go to Big O Tires!

Mark and staff are very friendly and helpful. They even let me bring my dogs in! Great place to do business.

Excellent service no hassle on other items to have done.

Mark was so friendly and they answered questions my husband wanted to know over my phone. He was great Mark Golden 5 Stars

Big O Tires really listens to my complaints and addresses them...thank you!

I am Pastor of the Benevolence Ministry at Willow Hills Baptist Church, and this is where we send our clients for tires. At the time of service The manager will call my office and I will pay by credit card.

LOVE BIG O YOU GUYS ROCK!

I picked up a nail or screw and my left rear tire was going flat. I needed it fixed right away as I had to go out of town the next morning at 4 AM. The guys at Big O jumped right on it at had me back on the road in less than an hour start to finish!

Great service, would go there again.

The process of setting my appointment and the time it took for them to rotate my tires and perform the oil change was really fast.

always prompt courtesy service.

main issue was a slow leak, technician also recommended an alignment; although the alignment was a bit more expensive then I would have thought, leak was no charge, so all good.

Overall, satisfactory.

I've purchased tires for all my vehicles at Big O for over 30 years. I find the quality exceptional and the service on spot. I have always been able to junp into the shop if I had any issues with the tires and felt I was taken care of and appreciated.

My car had to be towed into Big O's the night before the service provided because it wouldn't start. We dropped off the keys @ 7:30 in the morning. Service was very thorough and the mechanic first ruled out the alternator and the starter by running tests. It was odd that the battery ended up being the problem because the lights would still go on! But the mechanic actually ran another test on the battery and after two hours of charging, the battery still wouldn't hold a charge. So the mechanic installed a new NAPA battery with a 7 yr. warranty. I'm always satisfied with the service I receive at your Big O's store where I have been a customer for 6 years. The service is prompt yet comprehensive. Very friendly front desk staff. The day I was there is was Selena.

Great communication, honesty and work done well