By Dan | 9/6/2019
Good service
By Emily | 9/27/2021
Mark was so great in making sure I knew what was going on with my car! I asked them to fix the tire, but they fixed an issue no other auto shop could find! I will call Big O for all of my car needs!!
By Michael | 9/6/2019
Excellent service
By Curt B | 9/25/2021
I’m always satisfied with the service here. Everything is always explained service, price, benefits of the services I also appreciate how they keep up communication with you even after the services have been provided.
By David | 9/6/2019
I recently had my tires rotated. When I got home I noticed a hub cap missing. I went back hoping they just forgot to put it back on and it would be in the shop somewhere. It could not be found, to Russel said he'd pay for one if I could find one, which I did. When I brought in the receipt, Russel promptly wrote me a check. I'm a long time customer of Big-O and will continue. Thank you for your excellent customer service.
By Barb | 9/21/2021
We had a flat tire and Big O prepared it for free as we had bought tires there before. They also replaced the spare and installed the repaired tire. We didn't wait for the repair to be done so picked the car up the next day. They parked the car in their garage overnight so it was safe. We were most pleased with the whole process.
By Charles | 9/6/2019
Took longer than expected, but I was satisfied with the service performed.
By DebbieC | 9/17/2021
Very friendly and quick. I was in and out in about an hour.
By Bob | 9/6/2019
it was nice that I was called when my car was done.
By Trisha L | 9/17/2021
We went into have my tires pressure check. A piece of metal was found. He offered to fix it and it was done that easy. We went inside and was taken care of immediately.
By Paul | 9/6/2019
Iron Springs Rd., Big-o-Tire Location....You are Fantastic....Thank you all for your Quality Service! -Paul Willette, Prescott, Az...
By Mike S | 9/15/2021
The work was done well, but there was a minor delay in completing the job.
By Deborah | 9/6/2019
I thought the owners name is Russell Lease? I really get a lot of information from Aaron. I really appreciate that he is able to answer all my questions. He is a great customer service guy!!! Thanks to everyone there!! That is why I will continue to only use this Big O Tire!!;-)
By Vit S | 8/27/2021
I appreciate the clear and correct communication and customer service I received in addition the expedient manner the service was handled. The pricing was competitive and I am very satisfied with the product warranty
By Larry | 9/6/2019
Very good service, I always get my car serviced at Bog O.
By Corrie N | 8/21/2021
Every time I have visited Big O I have always had great service and have always been explained everything on my vehicles
By Ken | 9/6/2019
AWESOME
By jOEY g | 8/19/2021
The employees are professional and personable. They are patient with questions and also have good senses of humor
By Nancee Petersen | 9/6/2019
Russel took care of me from beginning to end. He greeted me at the door, remembered my name and why I was in and had me out of there in half an hour after replacing my taillight, bulb and checking my battery. Big O is the only place that I have confidence in taking care of my car.
By Mary S. | 8/19/2021
Immediate contact with employee who explained that my issue could either be the battery or alternator. He came outside to confirm my problem was the battery and told me he had already ordered it, knowing that's what I would want. Always a great experience at Big O.

