Big O Tires

592 ratings
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Location

1315 Iron Springs Rd,
Prescott, AZ 86305

Dan

By Dan | 9/6/2019

Good service

Emily

By Emily | 9/27/2021

Mark was so great in making sure I knew what was going on with my car! I asked them to fix the tire, but they fixed an issue no other auto shop could find! I will call Big O for all of my car needs!!

Michael

By Michael | 9/6/2019

Excellent service

Curt B

By Curt B | 9/25/2021

I’m always satisfied with the service here. Everything is always explained service, price, benefits of the services I also appreciate how they keep up communication with you even after the services have been provided.

David

By David | 9/6/2019

I recently had my tires rotated. When I got home I noticed a hub cap missing. I went back hoping they just forgot to put it back on and it would be in the shop somewhere. It could not be found, to Russel said he'd pay for one if I could find one, which I did. When I brought in the receipt, Russel promptly wrote me a check. I'm a long time customer of Big-O and will continue. Thank you for your excellent customer service.

Barb

By Barb | 9/21/2021

We had a flat tire and Big O prepared it for free as we had bought tires there before. They also replaced the spare and installed the repaired tire. We didn't wait for the repair to be done so picked the car up the next day. They parked the car in their garage overnight so it was safe. We were most pleased with the whole process.

Charles

By Charles | 9/6/2019

Took longer than expected, but I was satisfied with the service performed.

DebbieC

By DebbieC | 9/17/2021

Very friendly and quick. I was in and out in about an hour.

Bob

By Bob | 9/6/2019

it was nice that I was called when my car was done.

Trisha L

By Trisha L | 9/17/2021

We went into have my tires pressure check. A piece of metal was found. He offered to fix it and it was done that easy. We went inside and was taken care of immediately.

Paul

By Paul | 9/6/2019

Iron Springs Rd., Big-o-Tire Location....You are Fantastic....Thank you all for your Quality Service! -Paul Willette, Prescott, Az...

Mike S

By Mike S | 9/15/2021

The work was done well, but there was a minor delay in completing the job.

Deborah

By Deborah | 9/6/2019

I thought the owners name is Russell Lease? I really get a lot of information from Aaron. I really appreciate that he is able to answer all my questions. He is a great customer service guy!!! Thanks to everyone there!! That is why I will continue to only use this Big O Tire!!;-)

Vit S

By Vit S | 8/27/2021

I appreciate the clear and correct communication and customer service I received in addition the expedient manner the service was handled. The pricing was competitive and I am very satisfied with the product warranty

Larry

By Larry | 9/6/2019

Very good service, I always get my car serviced at Bog O.

Corrie N

By Corrie N | 8/21/2021

Every time I have visited Big O I have always had great service and have always been explained everything on my vehicles

Ken

By Ken | 9/6/2019

AWESOME

jOEY g

By jOEY g | 8/19/2021

The employees are professional and personable. They are patient with questions and also have good senses of humor

Nancee Petersen

By Nancee Petersen | 9/6/2019

Russel took care of me from beginning to end. He greeted me at the door, remembered my name and why I was in and had me out of there in half an hour after replacing my taillight, bulb and checking my battery. Big O is the only place that I have confidence in taking care of my car.

Mary S.

By Mary S. | 8/19/2021

Immediate contact with employee who explained that my issue could either be the battery or alternator. He came outside to confirm my problem was the battery and told me he had already ordered it, knowing that's what I would want. Always a great experience at Big O.