By John | 2/22/2020
Store was great, was not greeted when I pulled up, but wasn't a problem for me. Two of your three reception folks were busy with other customers, the guy in the middle, I don't know what he was doing. I told the clerk I was going to walk over and get some lunch, she said to go ahead and she would get the car in to work. I returned about an hour later and the tech was just finishing. The clerk informed me that they didn't rotate the tire because one tire was worn. I said that was understandable, be they never indicated to me what was meant by worn. I paid the bill, went home And checked the indicated tire, and yes it is worn, but not down to the wear marks yet, they could have measured the wear and let me know. So, I didn't buy a new tire. I will check the wear when I get home from my trip and see if I need a tire yet.
By Lori F | 1/27/2024
Alberto Perez is Great! I have been going to him for years. I trust him.
By Dan | 2/19/2020
Great service with friendly people. Big thank you to Sean and Peggy. I will be back, thank you very much.
By James N | 1/24/2024
Spur of the moment pothole damage. Sean walked me through my options. I knew I was due to get a new set of tires shortly anyway. I had my daughter with me and I was offered a ride home, above and beyond customer service.
By Adam | 2/14/2020
Service was fast, and the price was exactly what I was quote, and well below competitors.
By Kari j | 1/5/2024
The customer service is always good
By Alysha | 1/24/2020
Ben was absolutely amazing with helping me out with a misunderstanding from my last visit. He has great customer service. I will not shop elsewhere again!
By Ray petersen | 1/5/2024
Darin handled everything extremely well and gave me a very accurate quote over the phone for my tire replacement. I am satisfied with how fast my car was in and out
By Fred Fox | 1/24/2020
Up merger gone days to get a replacement tire Eagle EMT you're got my Corvette. I was offered a great deal on two Pirelli tires you had special ordered for someone else who backed out. My only issue is that I should have been told that by dropping in tire profile (from 45 to 35) my speedometer (and onboard analytics) would be off by -4.1%...
By JMF | 1/3/2024
I have 5 cars in the family. I bring them all for service at this Big O. I’ve always been highly satisfied with the service I’ve received
By Bob leclair | 1/21/2020
Nice shop. Seems like the staff is knowledgeable. The lady that worked with me was awesome.
By Nick L | 12/30/2023
Very Nice, got it done at decent time that day. It was perfect. I would recommend this location. I
By Susan | 1/20/2020
Very happy with my service.
By Patty | 12/27/2023
Friendly and professional
By Adrienne | 1/17/2020
Great service!
By Isaac R | 12/16/2023
Good service!
By Maria | 1/15/2020
nice
By Antonio C | 12/8/2023
I called to see if I can drop off my vehicle to do an oil change, and full inspection, and Sean made sure my vehicle got the service it required even though they were really busy!!!
By anonymous | 1/14/2020
Always efficient and affordable. The staff is always friendly and helpful
By Mohammad b. | 12/8/2023
Communication was the key the time it took to get my car done was fast. The only problem I saw was they should have put the whole price on the email before you pick up the car when it's done.