
By Rena | 9/6/2019
I hope a 5 means excellent because that was my experience there. Everyone is so nice, and helpful. I will be coming back.

By KA | 3/20/2021
The employees were very friendly and helpful. I purchased the tires, oil change and front end alignment for a very reasonable price. Much cheaper than the others I called. I have always had my own vehicle worked on there and never had a problem. It is always clean.

By Ed | 9/6/2019
I have been a long time customer and have come to expect a high level of service, advice, and attention which the guy's consistently deliver on. Thanks again.

By MC | 3/17/2021
I spoke with Phil several times to be sure they had the specific tires I needed replaced, he was extremely friendly and answered all my questions. When I went in everyone I dealt with was very friendly and the customer service was stellar. I work in the medical field and customer service is a vital aspect of what I do so it was nice to see this group of men be so attentive. This is a rarity! Keep up the great work I will be back with other vehicles for more service, thank you!

By Drew | 9/6/2019
Big o is located near my home, but I never knew they could perform oil changes. In fact, they can service the whole car! I dropped in dropped my car off, and the next thing I knew I was getting a call back. They worked quickly and provided great customer service. I will return!

By JC | 3/17/2021
Víctor is very detailed and always helpful he doesn’t leave any detail out making it really easy.

By Joann Goodson | 9/6/2019
I like Big O Tires

By khunley Tofeldent | 3/9/2021
I've been a Big O customer at the Peoria Car care over 12 year. The Management crew has always been helpful and friendly.

By Diane | 9/6/2019
I asked for a ride home and Phil was able to take me home. Waiting was very uncomfortable due to my knee surgery.Thanks Phil

By CM | 3/7/2021
The person who assisted me at the counter was one of the nicest people I’ve ever dealt with when it comes to having my car serviced anywhere!

By Joyce | 9/6/2019
Great Service

By Roosevelt V. | 3/4/2021
I showed up told them what i needed. We talk about price and they were very clear. They did what i needed and were friendly.

By Andy | 9/6/2019
Fast, friendly and honest shop. Would definitely recommend.

By Steve O | 3/1/2021
Prompt. though tire needed to be ordered, work completed on date promised.

By Ricky | 9/6/2019
Victor was very helpful in decision making to select Big O mechanics to repair my vehicle. He provided useful information about the repair requirements . I appreciated the promptness of getting my repairs completed. Victor and David gave me a call to inform me my call repair was completed also I received text message, that proved helpful to me. I will using Big O again should I require vehicle repair or useful repair information.

By R.N. | 2/19/2021
I have brought all my vehicles to this location for alignments after Network Alignment forgot to torque bolts and essentially cost me a set of tires. They refused to work with me on the tires after their mistakes and I have yet to return. Big O has been able to get my vehicles aligned and I even rechecked the bolts to verify they were torqued afterwards which they were on all my vehicles. I will continue to use this location for alignments in the future.

By Marcus | 9/6/2019
I don't take my vehicles anywhere else! The Exceptional work, and staff meet all my needs hands down!

By anonymous | 2/15/2021
Staff was so fast friendly

By Carl | 9/6/2019
Appreciate store going extra mile in providing transportation for my wife to pick up the car after it was serviced while I was out of town.

By Sue Keating | 2/13/2021
Customer Service at opening was so welcoming