By Dion | 10/11/2019
They were very good and did a great job and I have a piece of mind on the road again.
By Ron4n | 12/16/2023
Service advisor and mechanic friendly and helpful.
By Carol | 10/10/2019
Everyone was friendly and helpful. Pleasant experience getting a new set of tires put on.
By Carol H | 12/4/2023
The service manager, Charles Mahoney, was extremely helpful to me on the phone with information/cost and scheduling an appointment
By Paul | 10/10/2019
I have three vehicles. They are serviced at Big O. They don't have a service drive, but they do meet you at the door.
By Jean K. | 12/4/2023
I was extremely glad that I was texted about the time length since last time car had oil changed. I then made an appointment since it was over year even though readout in car said oil at 50%.
By Rad | 10/9/2019
Always use you guys for my various automotive needs. Also, some specialty needs like mounting large drag race tires. Mark always takes good care of me which is why I am a returning loyal customer.
By R Dixson | 12/1/2023
Quick and easy. came in. Bought tires made an appointment to have them put on. Done with extreme efficiency
By Adam | 10/7/2019
Thank you josh for all the help with my trailer tires
By Lisa N. | 11/16/2023
PAUL noticed that my spare tire I had to put on my car because of a flat was low and he checked all the tires for me. They had to order a tire so I'm so appreciative he noticed my spare was low or I might have gotten stranded again. I had a neighbor put on new headlights for me but he couldn't get them aligned right so I ran up to Big O and CHARLES was so nice to take the time to align them.
By Cecelia | 10/5/2019
The were very fast in putting the tires on rims and vehicle
By Monahan-Dillard | 11/16/2023
Kevin is awesome! He always takes good care of our family!!
By Neal | 10/4/2019
Fast friendly service, I will return again, thanks guys
By Jeff G | 11/13/2023
Celina and the staff at BIg O Prescott Valley ALWAYS take care of my needs efficiently and at a fair price. Great service, friendly associates and fair prices. Worth the 25 minute drive to use this shop!
By Susan | 9/24/2019
The. manager Bryan is excellent
By jheyl | 11/11/2023
celine , the manager was great to work with ! this is the second time i’ve brought a company vehicle in and her team took top notch care of it !
By Mary Jo Mitton | 9/21/2019
I was very pleased with my service. They were very helpful and kind.
By gpwoody | 11/10/2023
They were friendly, worked quickly and looked after me.
By Les LeBlanc | 9/17/2019
Brian greeted me the minute, I walked in. He also went over my tires and wheel alignment. I know I'm close to being due and plane to return once, I get into our new house. I'm process of moving. Seem real honest and friendly
By Mustang Driver | 10/28/2023
Friendly and knowledgeable staff. Charles and the manager (can’t think of her name) were such a great help. I came in with an appointment and the check-in process was quick and easy. I could see they were doing a fantastic job managing the workload on such a busy day. Once the initial diagnosis on my breaks was reviewed with me and I gave my approval to move on with the repairs, the team snapped into action and had the vehicle done within a very reasonable timeframe.