Big O Tires

560 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

40421 N. Gantzel Rd.,
San Tan Valley, AZ 85140

anonymous

By anonymous | 3/3/2020

The techs were knowledgeable and kind. Very helpful and quick service.

Arthur F

By Arthur F | 10/18/2023

You couldn't get a higher quality, extremely confident, knowledgeable crew, while still having time to train upcoming associates in a location, better than these guys!

Josh

By Josh | 2/29/2020

Great service every time

Curt M

By Curt M | 10/5/2023

Dropped off a flat tire that I had purchased back in February. They found the look determined couldn't be repaired and got me a new tire installed with no hassle.

anonymous

By anonymous | 2/23/2020

Great Customer Service, never been to this store in two years and had a bad experience, Great Team

Deb O

By Deb O | 9/22/2023

Technician pointed out other preventative services but agreed they may not be required based on low usage of vehicle

Melissa S.

By Melissa S. | 2/22/2020

Joe S. and Steven W. were a breath of fresh air compared to my recent troubles at another Store. They were clear with explanations of Services needed on both of my vehicles and the time it would take to perform those Services. Both kept me up to date on progress, as well. It was a welcome change to not have to call a Store for an updated status. Joe and Steven were understanding of my odd work schedule and when I'd need my vehicles back. In fact, today's experience took far less time than expected, which was a welcome surprise. The Services completed today were the Services a previous Shop failed to tell me of but had written down on the Courtesy Check given to me. Services that had I known about, I would have had them done. Including filling the low Coolant that was written down but I wasn't made aware of. Such a small act but an important one. Joe and Steven made me feel as though my vehicles and MY time mattered. Something that is important to me and I greatly appreciate it. This Store isn't closer to my Home but the experience of this Store far outweighs the inconvenience of a longer drive. Peace of mind is more important than a longer drive or time in traffic. I'll be back, mostly because of the great Customer Service Joe and Steven provide.

Doug T

By Doug T | 9/17/2023

The associate was friendly and up front on the problem I ran into while setting up my online appointment.

Josh

By Josh | 2/21/2020

Been coming here for a couple years now & it's the only place I'll go for oil changes, tires, regular maintenance on all of my vehicles

Dwillman

By Dwillman | 8/26/2023

The employees very nice and pleasant

Mark

By Mark | 2/10/2020

Always professional, friendly and honest. Been a customer for years

Phxmercfan

By Phxmercfan | 8/19/2023

The staff is awesome! They are so professional, friendly, and great! This is definitely a great location!!!

Katlyn

By Katlyn | 2/7/2020

Best place to get your car checked amazing staff

Cristian

By Cristian | 7/20/2023

I went to a further location because the one closest to my house is not good at all. This location always give great customer service and so friendly every-time i come. They were able to replace my tire the same day! Very happy with this location!

Candice

By Candice | 1/9/2020

I'm very thankful to have a trustworthy shop to take my vehicle. Mike and his team are the best!

TionnaT

By TionnaT | 7/7/2023

Thomas was a great communicator and made the process of checking in, getting my car inspected, and finding the proper solutions very easy. Was very thorough in his work and very personable as well.

Marlon

By Marlon | 12/20/2019

I'm always treated well by the tech's and manger.

JW

By JW | 6/28/2023

Good vibe and flow in the building. Affordable, good commo, they put oil cap plug and filter back on to specs. I checked. Followed there steps of service quick n easy in and out

anonymous

By anonymous | 12/18/2019

I love these guys!! Went in for an oil change and tire rotation, found out I needed a lot more maintenance work done. I am sure the dealership would have charged me much more and taken an entire day to finish. They finished in 2 and 1/2 hours and my car is running great! Thanks Big "O"!

Kelsy

By Kelsy | 6/15/2023

I have coming here for a year and they always take good care of my truck and sale me only things I need.