Big O Tires

602 ratings
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Location

40421 N. Gantzel Rd.,
San Tan Valley, AZ 85140

anonymous

By anonymous | 3/3/2020

The techs were knowledgeable and kind. Very helpful and quick service.

Mz Flo

By Mz Flo | 6/14/2024

Joey is the Best… I had some issues with my check engine light.,They found the problem and fixed it. I had to purchase a battery and Auto Zone could not reset my car after replacing, I called Joey they replaced my battery reset codes within 30 minutes. I appreciate him and his staff!

Josh

By Josh | 2/29/2020

Great service every time

Chris j

By Chris j | 6/13/2024

The guys at big o helped me get the best deal for my tires and got done quickly especially for how busy it was I will definitely come here again.

anonymous

By anonymous | 2/23/2020

Great Customer Service, never been to this store in two years and had a bad experience, Great Team

Arthur F

By Arthur F | 6/13/2024

Group was very welcoming and had snacks for us as well as cold drinks

Melissa S.

By Melissa S. | 2/22/2020

Joe S. and Steven W. were a breath of fresh air compared to my recent troubles at another Store. They were clear with explanations of Services needed on both of my vehicles and the time it would take to perform those Services. Both kept me up to date on progress, as well. It was a welcome change to not have to call a Store for an updated status. Joe and Steven were understanding of my odd work schedule and when I'd need my vehicles back. In fact, today's experience took far less time than expected, which was a welcome surprise. The Services completed today were the Services a previous Shop failed to tell me of but had written down on the Courtesy Check given to me. Services that had I known about, I would have had them done. Including filling the low Coolant that was written down but I wasn't made aware of. Such a small act but an important one. Joe and Steven made me feel as though my vehicles and MY time mattered. Something that is important to me and I greatly appreciate it. This Store isn't closer to my Home but the experience of this Store far outweighs the inconvenience of a longer drive. Peace of mind is more important than a longer drive or time in traffic. I'll be back, mostly because of the great Customer Service Joe and Steven provide.

Gary P

By Gary P | 6/11/2024

Liked the staff. I didn't have a lot of time and they took that into account. And they corrected the issue.

Josh

By Josh | 2/21/2020

Been coming here for a couple years now & it's the only place I'll go for oil changes, tires, regular maintenance on all of my vehicles

Tanya L

By Tanya L | 6/8/2024

I was greeted with immediate concern to take care of what was needed and the greeter James) was very kind and professional. Then Brett the manager gave me immediate information on parts, price and when my car would be ready. Brett was very kind and professional. When my car was ready (Brett the manager) picked me up and drove me back to get my car . The person that serviced my car did an awesome job and kept the inside of my car clean ( no grease or greasy finger prints left in car). I am 63 years old and have never been treated so nice and professionally!!!! This experience was A plus and a Five Star rating!!!!! THANKYOU🏆

Mark

By Mark | 2/10/2020

Always professional, friendly and honest. Been a customer for years

Dodge man

By Dodge man | 6/5/2024

They acknowledge the problem I was having and they corrected it

Katlyn

By Katlyn | 2/7/2020

Best place to get your car checked amazing staff

Andrew S.

By Andrew S. | 6/1/2024

Great customer service

Candice

By Candice | 1/9/2020

I'm very thankful to have a trustworthy shop to take my vehicle. Mike and his team are the best!

Angel

By Angel | 5/23/2024

They were nice and let me know when my car would be done very easy in and out

Marlon

By Marlon | 12/20/2019

I'm always treated well by the tech's and manger.

Jeri F

By Jeri F | 5/18/2024

Been going to this location for many years! ALWAYS have good experiences and great staff!

anonymous

By anonymous | 12/18/2019

I love these guys!! Went in for an oil change and tire rotation, found out I needed a lot more maintenance work done. I am sure the dealership would have charged me much more and taken an entire day to finish. They finished in 2 and 1/2 hours and my car is running great! Thanks Big "O"!

RogueCmdr

By RogueCmdr | 5/16/2024

Professional Manager that takes care of me and helps me when I have critical issue. Also the store front is nicer and kept better compared to the Phoenix locations such as Northern and I-17 location