Big O Tires

1179 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

15625 S Desert Foothills Prky.,
Phoenix, AZ 85048

Shari

By Shari | 11/20/2019

They always make time to fit us in, they are local and professional!

Anonymous

By Anonymous | 1/25/2024

every time i go to big o they are very friendly and knowledgeable on products and do not over charge or try to talk you into purchasing items not needed, very clear on what service they are providing and very good quality work

Jessica

By Jessica | 11/18/2019

I've been using this store since I moved into my new home earlier this year. Patrick and the rest of the team always answer my questions and keep me up to date! Will continue to get my standard maintenance and tires here!

Dan from Ahwatukee

By Dan from Ahwatukee | 1/25/2024

Well, it was a dumb accident. I popped my brand new tire on a curb, was a bit disappointed the manufacturer warranty didn’t cover it. I had a lot of displaced anger from the accident; 180 dollar accident; but I appreciate the friendly and prompt service.

anonymous

By anonymous | 11/15/2019

Excellent service, polite, not-pushy, even had a ride to my gym and back, all within 5 minutes of my home, what more can one ask for? Thank you.

Chandrea

By Chandrea | 1/18/2024

Problem solved with my right rear tire in minutes of dropping off. Customer service was top tier

Angela

By Angela | 11/12/2019

Had car ready by promised time. Even with a little extra work needed. Friendly. Good value.

Victor M

By Victor M | 1/16/2024

The service rep was very Helpful and and ask what quantity tire I wanted. He gave me a price and time required to replace tire. This was all comleted in a timely manner.

Gordon

By Gordon | 11/12/2019

Work done within estimated time Courteous and friendly staff

Tom A.

By Tom A. | 1/12/2024

Over my last three visits, actually, the Big O Team was spectacular. They found legitimate issues that my car dealer had (inexcusably) missed, and they fixed it all, beautifully, without gouging me. A special shout-out to Marcela Saenz, in particular. She was amazing. She was kind, professional, and diligent. Simply the best.

James

By James | 10/15/2019

Mike was terrific. He always ensures timely work turnaround and knowledgeable advice . Been coming here for years with multiple vehicles. Keep up the good work! Thanks-JG

MariaL G

By MariaL G | 1/8/2024

Associates were friendly ans fast. Didn't have to wait long. Guy was very polite and communicated well.

Bradley

By Bradley | 10/10/2019

Good, friendly service.

KatrinaA

By KatrinaA | 1/6/2024

Marcy is our favorite associate. She’s knowledgeable and friendly. We don’t take our vehicles anywhere else!

Sally Meyer

By Sally Meyer | 10/9/2019

Always happy with your service.

Phil G

By Phil G | 12/28/2023

always happy as a customer of 20 olus years. i really appreciate that this location will drop me off at home and pick me up when repair is complete! top notch customer service!

Brian

By Brian | 10/8/2019

I drive a fleet / leased vehicle and I take my Dodge RAM exclusively to Big-O, This visit, I dropped off a blown out tire at about 5pm when they were very busy. That being said, they didn't need to greet me at my car. They also know I drive a fleet vehicle so I don't want them dinged for the no free alignment check or credit app. They're great and have always been very helpful.

Kevin

By Kevin | 12/20/2023

Great service. Clean waiting room. Friendly employees. Got a new battery in less than 30 minutes without an appointment.

Ken

By Ken | 10/7/2019

Fast and friendly

Chad

By Chad | 12/20/2023

Customer service was perfect!