Big O Tires

1179 ratings
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Location

15625 S Desert Foothills Prky.,
Phoenix, AZ 85048

anonymous

By anonymous | 9/6/2019

knew i needed new tires and waited till last possible moment. glad they were in stock and they guys did this job and alignment in under 2 hrs. only thing that was bothersome is the warrenty NOT necessary that's $80...

Denice G

By Denice G | 4/29/2021

Mike Casarez kept me informed of the work as it was being done and let me of any issues durning tire installation Mike got me out at the time specified and wore a mask which is important to me

anonymous

By anonymous | 9/6/2019

Ordered 2 tires the day before, and they were there 1st thing in the morning.

Ted A.

By Ted A. | 4/29/2021

Highly qualified managers at front counter. Answered my questions quickly and clearly and I was out the door. Very knowledgeable.

Steve

By Steve | 9/6/2019

i had my tires rotated and spin balanced. the front tires had to be balanced again.

Jen

By Jen | 4/27/2021

This location is great. The guys are super friendly and helpful and we always get fantastic service. We have been customers for more than 10 yrs and they have our complete trust!

anonymous

By anonymous | 9/6/2019

We purchased a set of new tires based on Big O price matching. The tires were installed efficiently and so far we are happy with the performance of the tires.

Denise

By Denise | 4/24/2021

I really appreciate the professionalism and kindness this particular staff provides. They are always quick to help when I have a tire issue. They provide excellent customer service and I feel they are very honest regarding the necessary repairs. I have three vehicles and I bring them to this store. I am a single parent on a limited budget, and they help me fund the best tires for a fair price. I have been to other locations, but this crew is the best. A special "THANK YOU to Jon, Patrick, Mike, Henry, Luis, and all the rest! :) WE need more people like these gentlemen in the world.

Frenche

By Frenche | 9/6/2019

Austin; reflected awesome customer service skills.

Brad M

By Brad M | 4/23/2021

My family and I always get the best service from Mike and Patrick. We moved out of Ahwatukee after 10 years there and always taking our cars to Big O. We still take our cars there and we live 23 miles away now.

anonymous

By anonymous | 9/6/2019

They did oil changes an all three cars in on day for me. So service is great. I stop short of 5 stars for the price. They showed 16.99 for an oil change but when you add in shop tools, disposal fees, etc it added 10 bucks to the bill. I wish they would advertise the full price.

Burt H.

By Burt H. | 4/22/2021

Great service and friendly staff.

Bill

By Bill | 9/6/2019

Everyone is great. I bring all of my vehicles to you. Special shout out to John who has always been helpful. Your coupons and their good service keep me coming back

Joe

By Joe | 4/19/2021

Received good information on car service.

anonymous

By anonymous | 9/6/2019

had my tires rotated and balanced. they are so friendly and prompt and communicate well when the car was going to be done and do a great job.

Scarvin

By Scarvin | 4/18/2021

Patrick the rep there always so helpful and very thorough with all info . . .Patrick has the best customer service and make sure all questions are answered and make sure you get the best quality of service no matter the size of repairs

anonymous

By anonymous | 3/31/2018

They solved the problem, but it should have been diagnosed a few weeks earlier.

Susan B

By Susan B | 4/17/2021

Michael and all the staff at the Foothills Big Oh location are always extremely accommodating. Always very satisfied with the service I receive there.

anonymous

By anonymous | 8/15/2017

Very happy to work with Michael at Big O. Very personal and efficient service. Will highly recommend them for automotive repairs.

Anonymous

By Anonymous | 4/16/2021

The guys are friendly and communication is good. Explain to everything prior to do it and answers questions