Big O Tires

1179 ratings
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Location

15625 S Desert Foothills Prky.,
Phoenix, AZ 85048

Vance

By Vance | 9/6/2019

Oil change, tire rotation and nitrogen air. Very Competitive price, quality work and quick turn around. Will return for future needs.

Sally Z

By Sally Z | 5/28/2021

Location is convenient for me.

Robin

By Robin | 9/6/2019

Only one complaint, I asked them to reset my washer fluid light and they did not. It came on when I was low on windshield washer fluid and I have not figured it out so I asked them to please reset it.

Larry C.

By Larry C. | 5/27/2021

I know all the service writers and they know me. I've consistently been treated well and with respect for my business.

Alexander

By Alexander | 9/6/2019

All positive except for the cost. The $75 diagnosis fee felt steep. All else was great. Team made room for me righ tbefore closing time, issue was fixed fast.

sean chang

By sean chang | 5/27/2021

friendly service;

anonymous

By anonymous | 9/6/2019

At first I had an inexperienced assistant but once I got the more senior person all was well. Everyone has to learn so no problem.

HTone

By HTone | 5/27/2021

The issue, cost etc. were explained clearly.

anonymous

By anonymous | 9/6/2019

I purchased new tires in Dec 2014 and just got a flat the other day. Turns out it was a screw in the tire and it was unfixable and was not covered in the warranty because I didn't buy an extended warranty. They did have a tire in stock and put it on quickly and I was on my way. Thanks Big O.. And for you folks looking to buy tires. Buy the exteneded warrantly..(pay now or pay later! which was may case in a 7 month old tire)

KHPM

By KHPM | 5/25/2021

The employees at this store are excellent! Michael, John, Patrick and the rest of the guys in the back! Sadly we are there so much they know us by name but are always fair and honest!

anonymous

By anonymous | 9/6/2019

Efficient, completed service in timely manner. Quote was reasonable .

Troy M

By Troy M | 5/24/2021

Patrick and Jon always take great care of me!

Susan Cucchiara

By Susan Cucchiara | 9/6/2019

The team was helpful and very courteous. However I came in for an oil change and left with a broken water pump. Jon explained it to me in great detail, that it must have been leaking over time, but I still cant wrap my head around how I went in without any drips on the floor in my garage and came out with it pouring out of my car like a faucet, especially since the water pump was replace with a new on just this past November at another mechanics facility. Thanks to Jon's extra time he put in explaining it to me, I did feel more confident in his team's ability to fix it right this time, but the whole ordeal, taking Uber to and from work, forking out $500 bucks unexpectedly was something I just wasnt prepared for. I will most likely go back to this location for my future oil needs, just hope I can come out without something else broken each time. :(

ijedi

By ijedi | 5/24/2021

This location is amazing great customer service great prices best in the business by far highly recommended!!!

anonymous

By anonymous | 9/6/2019

I received much improved service and quality this time around. Thank you.

Phil G

By Phil G | 5/22/2021

Friendly, honest, clear and timely communication

Lisa

By Lisa | 9/6/2019

I love these guys. They are super thorough

Dave S

By Dave S | 5/21/2021

Excellent service

Paul

By Paul | 9/6/2019

Fast service

Leslie S

By Leslie S | 5/20/2021

The ease of making an appointment and not having to wait. Staff was courteous and helpful. I felt comfortable taking my car there and would bring it back in the future