By Daniel | 9/6/2019
We came in to test a car battery an hour before close. After confirming it was almost dead we placed an order for a new battery. The service tech offered to install if it would still arrive before close otherwise it would give handled the next day. We dropped the car off the next morning and it was available for us before lunch time. Great service!
By Kim W | 1/2/2022
It's comforting to see the same staff and feel I can trust what they recommend based on previous visits. The staff is professional, patient, knowledgeable, and friendly. The location is convenient and service is always excellent. The store is always clean.
By Jerry | 9/6/2019
Took my wife's car in for a leaking tire. To our pleasant surprise they repaired it for free!
By Scott L | 1/2/2022
i had a foreign object in the rear passenger time on my wife's car. I dropped the car off and for a plug and it was fixed - no issues. I buy aLL my tires at the Desert Foothills Big-O.
By Sharon | 9/6/2019
It was nice that they let me bring my car in the day before Thanksgiving even tho they were booked. And they finished the work at end of day so I would have to leave it there over the holiday.
By Bear | 1/2/2022
They always remember me snd give me the best service.
By Sandra Spencer | 9/6/2019
I always deal with Michael at the Desert Foothills location. He is very nice and knowledgeable. I have several family members who now use Big O because of the personalized service Michael provides us.
By fcoops | 12/29/2021
When I got home the taillight that they replaced was burned out. I went back and Harry took care of it right away. No questions asked. He knew I'd had just been there and saw another tech replace the bulb.
By James | 9/6/2019
Great deal and nice job on oil change and rotation
By Andy W. | 12/28/2021
The people are always friendly and clear in their communications. They tell you what your options are and give you an accurate estimate of what the repair will cost. But they don't pressure you; they let you make an informed decision yourself.
By William | 9/6/2019
I didn't catch the persons name that helped me. He was very friendly and knowledgeable. He let me know the status of the work being done and the timetable of finishing. I would recommend this store.
By Sasha K | 12/27/2021
Tires I was looking were available. Easy to schedule. Services competitively priced.
By Forrest | 9/6/2019
Jon was great. Got me in fast and back out almost before I had a chance to sit down.
By rheahop1 | 12/20/2021
Got what I wanted and left shortly (1.5Hrs)
By Angela | 9/6/2019
Always friendly. Kept me well-informed of progress and delivered by time promised.
By Jimmy L | 12/17/2021
The entire staff is super friendly welcoming and very knowledgeable they treat each customer like family. I highly recommended the quality of the service the upfront honest and fair price and over all quality!!!!
By Rich | 9/6/2019
I worked with Patrick during my visit. He was very professional and I had a great service experience. My car was done well before I expected it and I was surprised to find my tires were shined when I picked it up. Patrick also entered a coupon in for my services without me asking. There was a recommendation for an additional service, but no pressure sales, which I appreciated. I told him I had to check my records and we'd do it next time if I find it hadn't been done by the dealer. I will be taking my wife's car there when she needs it serviced and I will also be taking mine back.
By Pking | 12/16/2021
Patrick took good care of my car and answered all my questions
By Alexia | 9/6/2019
The man who helped me was very professional and kind. He even bothered to take a photo of the bottom of my car, upload it to his computer, and show me a minor leak I had occurring under my vehicle. He went the extra step and I appreciate it.
By David T | 12/14/2021
Ease of service

