
By Karen | 3/30/2020
Always professional and courteous. They made sure the waiting area was cleaned and disinfected during these uncertain times.

By April | 7/2/2024
I appreciated they were open on a Sunday when I found a nail in my tire. It was helpful to get in on the weekend before a work week to know what we needed.

By Gary | 3/23/2020
In and out pretty quick and good work. Quality service.

By BW | 7/2/2024
Big O was able to quickly fit me in for same day service. Check in was easy and the repair was completed on time! I was treated very well and appreciate it.

By Max | 3/18/2020
Pulled in with a flat tire. Plugged and back to me quickly. These guys are the only pro's in town. Fixed the flat for no charge. Best rate on Synthetic Oil change in the City.

By Yvonne P | 6/29/2024
Michael provided non-biased options, was very courteous and friendly and made the process easy.

By Sailesh | 3/16/2020
Friendly

By Dgray | 6/29/2024
Last minute tire issue and they were able to squeeze us in. Loved that!

By Abby McCabe | 3/5/2020
We have 4 cars we bring to you Big O and we always get taken care of! Jon and the team are wonderful, we do appreciate them and all that they do. so glad Jon is back he does a great job and always on top of things and always keeping us posted. Great Team member and great customer service! You don't want to loose him!

By CG | 6/16/2024
Staff is knowledgeable, prices are competitive with other shops, store open 7 days a week. Service is quick and in time.

By Teddie | 3/2/2020
Always remember me

By JDuke | 6/15/2024
it was easy to schedule the service and the service advisor kept me updated through the whole process.

By Jeff | 2/25/2020
The staff is always friendly and helpful. They offer scheduled services in addition to suggested

By Anonymous | 6/10/2024
Ease of transaction

By Nadine | 2/25/2020
Was very happy if the service and friendliness of the staff

By Daniel L. | 6/9/2024
Very helpful & communication was perfect. Really enjoy talking to Donnie & he is very knowledgeable and makes you feel comfortable!!!

By James | 2/24/2020
great group

By Scott | 6/9/2024
Good service. Very pleased with Donnie's work. He's very knowledgeable, explains mechanical issues in terms I can understand. Keeps me informed of status. Thanks Donnie.

By Bruce | 2/19/2020
After booking an appointment online, the service was handled professionally and efficiently. The front desk service manager was friendly and asked a lot of questions about the car. When the service was completed, I received a phone call from the service manager notifying me of completion. I also received a text to my phone. The mechanics pointed out several potential problems to be repaired, but there was no pressure to have them done immediately. I was shown pictures of the problems from their system. I received a quote for those services. I was pleasantly surprised to see that the techs applied a tire spray sealer to make the tires look better after rotation. My only suggestion would be to place a sticker on the window for the next oil change date. I did receive a $10 off as they had a sale. I had a coupon for an oil change for $16.98, but my car required synthetic oil which was way more expense. My total which included the inspection, tire rotation, and oil change for my Mazda CX-5 was around $58.

By Jan C | 5/25/2024
Communicated all issues found with my car. Explained pricing, gave me update on when work would be done and it was timely. Thanks so much!!