Big O Tires

1179 ratings
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Location

15625 S Desert Foothills Prky.,
Phoenix, AZ 85048

Ray

By Ray | 9/6/2019

Great service and fast service.

Anthony M.

By Anthony M. | 3/20/2022

I've been going to this particular Big O Tire location for years. Became very acquainted with the sales, and some of service personnel. My BFF Asst. Manager Jon Sajdak, is someone I trust with my vehicles.

Barbara

By Barbara | 9/6/2019

Timely

J

By J | 3/19/2022

Always a great experience! Best crew in the valley.

Leanne

By Leanne | 9/6/2019

I was just in for a quick oil change and for them to check my brakes. I had to leave my car for a while but they were upfront about it. Also explained what was going on with my brakes.

Pat M.

By Pat M. | 3/17/2022

The staff, Patrick and Michael, were very pleasant, patient and informative and good with feedback.

Dennis

By Dennis | 9/6/2019

Jon was over the top helpful/

Dan S

By Dan S | 3/17/2022

Patrick was awesome as always. Every employee at this location are true professionals that care about their customers and deliver excellent service EVERY time.

Paco

By Paco | 9/6/2019

only say that it is a highly recommended place

stevef2021us

By stevef2021us | 3/15/2022

Convenience is still a big deal. As in my past experiences with this location, the guys know their stuff and are great to work with. My experience could not have been better.

anonymous

By anonymous | 9/6/2019

Had to have the AC duct work fixed on our 2004 Nissan Beast (armada), and the team came thru again, Blowing cold out the AC ducts with cooler temperatures due to the AC tuneup, Thank you!

Jack P

By Jack P | 3/13/2022

I ran over a large piece of metal that made the tire unfixable. I have the warranty on the tires and there was no questions asked. They gave me a new tire.

anonymous

By anonymous | 9/6/2019

I was not there to assist my son who had a flat tire and I asked about a any specials or a buy 3 get one free deal. The Service Rep did tell me they have a buy 3 get one free deal that starts next week but they would honor the deal which exudes flexibility of service excellence.

Vince S

By Vince S | 3/12/2022

You guys are simply The Best! Most friendly, customer oriented, professional team! I know i'm always going to be well taken care of when I deal with Big O Tires.

Philip

By Philip | 9/6/2019

I had a flat tire and brought the tire to the store. They greeted me warmly, took the tire, fixed it and gave it back to me free of charge. Later, I came back saying that my dash light still indicated that my tires were off somehow. They checked the air pressure in all the tires, reset the computer light and I was on my way. I thanked them profusely and said that even though I am from out of state, I will probably be needing an oil change prior to my trip home. I will go back to this store.

Anonymous

By Anonymous | 3/11/2022

I paid $38.00 to patch a tire and nobody ever gave me an estimate. This seems a bit excessive to me for a 20 minute job. But, then again I have not had a flat tire in some time, so perhaps I out of the loop. Still an estimate would have been nice as a standard part of doing business. Bad on me for not asking, I guess.

anonymous

By anonymous | 9/6/2019

Michael is great. So it Ray! Thank you for always looking after my truck.

Minilopp

By Minilopp | 3/10/2022

I needed a specific Battery. When I called in the Mgr stated they had one and since I couldn’t turn my car off because of the Battery issue, I drove right over. When I shut the car off naturally it wouldn’t start until the NEW Battery was installed. Here is WHY I love ❤️ Big O Service: When they put the NEW Battery into the car (Oh, the 2 Contacts for the Battery was on the SIDE Not On Top like most) they found that the New one was DEAD as well. The Mgr immediately called an outside source to Deliver a Replacement one and within 30 minutes the replacement battery was delivered. I was very happy even though the battery cost over $200

Fred

By Fred | 9/6/2019

Your guys do a great job and always treat me fair. I spend over $5,000 per year on my six vehicles and I haven't taken them anywhere but the Warner store for the last 15 years

Bill R

By Bill R | 3/4/2022

The work is always done well, done quickly and the price is reasonable. That's a good value.